Ever since the first time I heard the expression "you get what you pay for" it rubbed me the wrong way. And this hotel is living proof that it's wrong. From the moment I arrived, I was astounded by how outstanding and unusual this hotel was in terms of service. Angélique, the very friendly young woman at the reception desk, greeted me with a genuine smile and concern for my stay. She was so helpful and kind I was completely astounded. I have stayed in numerous 4 and 5-star hotels in France and have NEVER had anyone at reception be as welcoming and efficient as Angélique (except at the Georges V in Paris). But, yeah, the Georges V costs more than 5x than this Ibis Budget... I needed a cheap hotel for one night in Macon that had secure parking, WiFi, and accepted dogs. This place completely delivered, EXCEPT the WiFi. It took me over half an hour to get the WiFi to work (but again, Angélique was stellar and even waited on hold for ages with customer service at their internet service provider) and this was not the hotel's fault (except for their poor choice of Orange as ISP, Orange is the worst in France, but that's another story). Angélique was extremely apologetic about the problem and offered me a complimentary hot beverage to ease the pain of the hassle. Once I was connected, it was the slowest connection I have ever experienced, which made my work difficult, but again, this was not the fault of Ibis, but Orange. Otherwise, the room was small but perfectly clean, had everything I needed, and my dog felt at ease immediately. The breakfast was very inexpensive and more than adequate for the price, and the coffee was particularly tasty. I wouldn't recommend having a holiday here, but for my needs, it was almost perfect (a faster internet connection would have made it absolutely perfect).
- Official Description (provided by the hotel):
- Halfway between Paris and Marseille, Ibis Budget Macon Sud is the ideal place for trips summer or winter holidays . Accessible by train , the hotel is at only 1h30 from Paris , 2h30 from Marseille and 55 minutes from Lyon . Enjoy the wealth of this region , with the discovery of the wine road , the numerous golf courses, the Abbey of Cluny and Solutré which are a few kilometers away. The hotel has 73 rooms for 1 , 2 or 3 people. The rooms are all equipped with new bedding , flat screen TV and free wifi. The hotel has private parking, free, secure and an adjoining restaurant. ... more less
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