This experience occurred from 19th to 25th September 2012. Now with a connection to internet, I would like to tell my awful days there in Anne de Bretagne hotel in Vannes.
Firstly, I was excited of having got a room so cheap, closer to the center of Vannes and just in front the train station. Furthermore, the room was nice, proper and enough for myself. So, I closed my suitcase with a closed lock but I forgot a ring with the 2 keys in the lock.
But everything turned to grey when I arrived to the room the second day, noticing the lock´s ring was forced. One key missed. It was strange. I looked for it around all the bedroom. It wasn´t there. I checked out if something was missing from my suitcase. Not, unfortunately.
Anyway, I consulted my French friend. She advised me to say something in reception. So I told the hole history to the man believing that it might have been an accident while they were cleaning the room. However, I thought the opposite because the man claimed that I was trying to trick them so as to sue them next day because something will be missed in my suitcase in a very very rude way- I felt shocked to be stolen next day with this threat. I told him I was going to check my room again. I was very disappointed by his behaviour while my friend was out in his car.
The search had the same result. No sooner did I down to the car than my friend said to me that the receptionist had told her that I couldn´t be in his hotel, that I had to look for another hotel. So, very upset I spoke with him again. He was this time more rude than before, saying that I couldn´t be in the hotel. In fact, he commenced to tell that I was a liar and that I didn´t understand nothing in French. My French friend explained all the history again. He told me that I could put a claim in the commissary but I had to go out and pay 2 nights because it was later 12pm. So, I said that I would remain that night just in case I paid it. He was incredibly stubborn. I went away to find another room, I sighed.
We found another room and I decided to go away from Anne Bretagne because I wasn´t sure there. When did I try to pay this night he told me I had to pay all the weekend because "It was me who wanted to go out before 25th" - when he was who obliged me to go out. Hopefully, I was not alone and my 2 friends supported me against this impolite, aggressive man. After having discussed during more than 30 minutes, I decided not to go if they were going to charge me all the nights in my credit card. I preferred to stay all the days as if I had to pay all my stance, I would sleep all my paid nights. But , of course, I did 2 things:
1-I asked for an official complaint form. However, in French Brittany there´s no official complaint forms.
2-I changed the lock with other new locks, keeping the keys all the time with me.
To sum up with some words, I definitely thought they tried to open my suitcase because of the bad treatment received. Something that I haven´t experienced in other countries such as North Africa, Spain, Italy or the UK.
One thing is sure, next time I go to Vannes, I will avoid Anne de Bretagne.
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