This experience occurred from 19th to 25th September 2012. Now with a connection to internet, I would like to tell my awful days there in Anne de Bretagne hotel in Vannes.
Firstly, I was excited of having got a room so cheap, closer to the center of Vannes and just in front the train station. Furthermore, the room was nice, proper and enough for myself. So, I closed my suitcase with a closed lock but I forgot a ring with the 2 keys in the lock.
But everything turned to grey when I arrived to the room the second day, noticing the lock´s ring was forced. One key missed. It was strange. I looked for it around all the bedroom. It wasn´t there. I checked out if something was missing from my suitcase. Not, unfortunately.
Anyway, I consulted my French friend. She advised me to say something in reception. So I told the hole history to the man believing that it might have been an accident while they were cleaning the room. However, I thought the opposite because the man claimed that I was trying to trick them so as to sue them next day because something will be missed in my suitcase in a very very rude way- I felt shocked to be stolen next day with this threat. I told him I was going to check my room again. I was very disappointed by his behaviour while my friend was out in his car.
The search had the same result. No sooner did I down to the car than my friend said to me that the receptionist had told her that I couldn´t be in his hotel, that I had to look for another hotel. So, very upset I spoke with him again. He was this time more rude than before, saying that I couldn´t be in the hotel. In fact, he commenced to tell that I was a liar and that I didn´t understand nothing in French. My French friend explained all the history again. He told me that I could put a claim in the commissary but I had to go out and pay 2 nights because it was later 12pm. So, I said that I would remain that night just in case I paid it. He was incredibly stubborn. I went away to find another room, I sighed.
We found another room and I decided to go away from Anne Bretagne because I wasn´t sure there. When did I try to pay this night he told me I had to pay all the weekend because "It was me who wanted to go out before 25th" - when he was who obliged me to go out. Hopefully, I was not alone and my 2 friends supported me against this impolite, aggressive man. After having discussed during more than 30 minutes, I decided not to go if they were going to charge me all the nights in my credit card. I preferred to stay all the days as if I had to pay all my stance, I would sleep all my paid nights. But , of course, I did 2 things:
1-I asked for an official complaint form. However, in French Brittany there´s no official complaint forms.
2-I changed the lock with other new locks, keeping the keys all the time with me.
To sum up with some words, I definitely thought they tried to open my suitcase because of the bad treatment received. Something that I haven´t experienced in other countries such as North Africa, Spain, Italy or the UK.
One thing is sure, next time I go to Vannes, I will avoid Anne de Bretagne.
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Priceline, Expedia and Orbitz so you can book your Hotel Anne De Bretagne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.