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“An excellent hotel with a few small flaws”
Review of Hotel Kastel

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Hotel Kastel
Ranked #4 of 11 Hotels in Benodet
Certificate of Excellence
beaugency
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“An excellent hotel with a few small flaws”
Reviewed June 17, 2012

Or maybe more than small flaws, depending on your point of view.

The Hotel Kastel might have gotten another star from us if it were not for the fact that the shower in our room only intermittenly had hot water! In fact it never got hotter than a bit more than lukewarm. We were on the next to top floor and no one else, I see, has complained about this, so I guess it's down to a single anomoly. When we questioned the reception about it, they told us that it was probably because the hot water was low due to the fact that so many others had already taken showers! So, one is suppose to race for a shower first thing in the morning or not have hot water? The hotel was not even full. In any case, as I say, the hot water situation didn't get much better later in the day. We liked the room, didn't feel like moving again after unpacking and I simply put up with lukewarm water (my wife could shower every day at the nearby thalassotherapie center were she was going for daily treatment.) But if a real hot water shower is important for you, be sure your room has hot water.

That said, just about everything else about the place was really first class. The rooms are quite large for a typical French hotel, they were extremely clean and the cleaning people, reception and all but one waiter were very, very friendly, professional and helpful.

We were here on demi-pension and found the meals, for the most part to be reasonably good. Not super good, but good, nonetheless. In fact, we discovered a restaurant in the Hotel du Bac in the Saint Marine neighborhood of Benodet (see our review elsewhere) that was better, though a bit more expensive. The staff in the restaurant were, with the exception of one, very professional, courteous and attentive.

The last attribute cannot at all times be attributed to Gary (spelling?) who amused himself on two different days by spending ten minutes or so chatting up and cracking jokes to a group of young women sitting nearby. We waited for our coffee during this time, after asking that he please bring it with dessert. The dessert arrived but Gary then deserted us for his next turn at the ladies, who were, one must admit, quite amused. We weren't. The coffee arrived when he jolly well got ready to bring it, AFTER he had finished with his entertaining. We're an old couple, but certainly not prudes. So if the waiter wants to flirt with some young women, we have no problem with that at all. But don't do it when your other diners are waiting, Gary.

He began to pull the same stunt the following day. When we this time reminded him that we were waiting for our coffee (still a while after dessert had been placed on our table), he brought it to us and laid it brusquely on the table in something of a small huff and without a word to us. You know, like sorry to keep you waiting, or sorry, I forgot.

If you care to read any of my other reviews, you will see nary a word about poor service elsewhere. So I'm not the kind to normally complain, but Gary's inattention was pretty flagrant. Perhaps he's usually a lot more professional and he just couldn't help himself with these ladies. But he needs to learn to put work before pleasure, especially because those three ladies were not the only ones paying for his services.

But, all that is a shame because the other waiters, waitress, people who helped with breakfast, the ladies at the reception and the ladies who cleaned our room were all, as I say, completely professional and perfectly delightful. So don't let my comments about Gary influence you in any way about the hotel. We're just getting it off our chests!

The hotel is nicely situated across the street from the beach and reasonably quiet at night (at least while we were there.) The town of Benodet, by the way, is quite nice and near a lot of other things to see.

Room Tip: Maybe check to see the room you got has hot water? Or just be sure to get under the shower early!
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pktiberius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Bristol, United Kingdom
Level Contributor
155 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed April 11, 2012

Found this little gem on Trip Adviser. Although small in size it is perfectly perfectly formed! Nice rooms (all with sea or part sea view) and good 2 bedroom family suits and all Very clean and modern. Good breakfast and lounge area and the hotel restaurant is very nice. All of the staff are very helpful and will assist with anything asked of them. We will recommend and visit again.

Room Tip: Higher rooms have better views
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DickyTraveller007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheddar, United Kingdom
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 22, 2011

Having reserved a Jnr Suite, I arrived tHinking I had booked the best room in the place. However, these rooms are on the top floor and have two bedrooms but no opening doors / balconies. Great if there is four of you, but not so good for two. The hotel staff were great, and moved us on our second night to room 304 which had double aspect sliding doors / balcony, and a great view of the seafront. Hotel is clean, with free WiFi and plenty of free parking. We didn't use the restaurant, but it looked very nice. Location is great being right on the seafront in the centre of the beach area.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ssteven538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
athens
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed August 29, 2011

Facing the Benodet plage, Kastel is a newly renovated hotel with a really good taste. We had the family room / suite on the fourth floor. Two separate rooms, one with double bed, one with twin beds, a bathroom, a toilet and a small washing room. Although we didn't have a balcony we didn't really miss it. The sea view was very nice from the three windows. The room was nicely decorated in French Atlantique fashion and there was enough space for 4 adults. The closets were small though and it might be a problem for 4 adults staying longer than the two days we stayed. There is also a set of drawers in the double room. The room has a safe but not big enough for a laptop. The hotel has an elevator that stops between floors. It stops though at the fourth floor where we were located. Free parking and free internet are available to guests. The service was excellent and the lady at the reception very nice. For dinner we took the sea food offering they had one evening and we enjoyed enormous quantities of seafood at a reasonable price. We didn't have any other dinner at the hotel. Two of us tried breakfast the first morning and it is to be avoided. Very few items, not replenished properly and definitely not worth the 13 euros. Try a French bakery instead and some coffee at a sea side restaurant. Close by, on the beach there is a restaurant - the first you meet walking towards the city center, where we found good service, good food and good prices. Benodet is a lovely sea side resort and the walk from Kastel Hotel to the port is an easy and pleasant one.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank klou50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Thegonnec france
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 6, 2011

Once again a very nice, but this time i am just being a bit picky for staying at a 3 star hotel. This year we had a corner room with double aspect french doors on to the very small ( ideal for slim jims' ) but still very nice; The room was very warm and we felt a little uncomorfatble over night.Thank heavens for the extra large bed to give room room to cool down.
In the the room asmall kettle is provided with a cable that is not long enough so you have to boil the kettle on the the floor. We were also provided with plastic beakers for use for tea/coffee, not very 3 starish.
However these things are quite small really as we still had a nice stay.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank manutdone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kastel

Property: Hotel Kastel
Address: Corniche de la plage, 29950 Benodet, France
Location: France > Brittany > Finistere > Benodet
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Benodet
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Kastel 3*
Number of rooms: 25
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