We booked this hotel through a website. It's one of the newest hotel in Khao yai area. The reviews from the websites comes from most locals saying how wonderful the place is. While in tripadvisor, previous reviews show "poor" and "horrible". So, we want to try to check the place out.
To sum up our experience, the hotel seems quite empty and still not fully functional. The place is new and beautiful but lacks of coziness and staffs. It's like staying at a new house in the middle of no where with minimum service provided. If you aren't a keen golf player, stay elsewhere might be a better choice for your money.
Hotel Location : on the left side of Mittraphap road coming from Bangkok. The hotel is deep 3-4 kilometers away from its main entrance. The lobby called the clubhouse is a low rise building in the middle of the golf course. The parking area, the club house and the hotel rooms are so far apart that we need the small golf cart service to send us to the room.
The worst thing about getting to this hotel is, there's no clear direction of where the hotel is. We got the coordinates from the hotel official website and plot it in our GPS. Turns out, we were driving in to Khorat town which is about 60 kilometers away from the hotel. Once we call the hotel to ask for directions, the staffs apologized that the coordinates were wrong. They fully aware of this mistake but haven't correct it. And they also don't know the exact coordinates of the hotel. So we end up driving 120 kilometers for nothing.
Room decoration / size : decorate contemporary African style. The bathing area divided in to 3 small rooms, one with a round big (turkish) bath tub, one with an oversize shower, one with the toilet. The minibar area has a coffee machine as well as the refrigerator.
Room view : view of the grass field and golf courses.
Service : call the room service and reception a couple times at 9 pm and no answer. Maybe this place is too new to have fully functional service.
Price : overpriced. We paid 5,000 THB for the room. It's only worth 3,500. For the quality of service provide.
Sleep quality : the king size bed turns out to be 2 twins putting together with a big gap in the middle. Bring the repellant, lots of Mosquitos in the room with you.
Swimming pool : big pool, too bad the water is too cold now in November - so we didn't try to swim in it.
Facility : 2 restaurants to serves breakfast. One is at the club house, another one is near the pool. There's massage service but only offer traditional Thai massage at 600 THB/ 60 minutes. We went to the massage and there's only 1 massauer in the entire hotel. (We are puzzled to see 10 massages bed and told there's only 1 massauer. So, we have to take turns to get the service.
Wifi : is free but need username and password to log in. Each log in last for 24 hours. And you need to log in again, if you move to the new location (within the same resort). The WiFi also weak in some areas, so need to find a good spot for it.
TV : total of 16 channels. Only 15 is working. 4 channels are English speaking and the rest are Thai.
Food : good food at the main restaurant. Reasonable price. Room service menu looks decent. Too bad they never pick up the phone, so we can't even place the order after all.
