Stayed for one night to break a long journey, and wish we had not.We stay at hotels under the Accor brand frequently, so are used to small variations in quality and service,but have never had cause for complaint, rather the opposite. This place however was so bad that it even prompted me to write a letter of complaint to Accor customer services, something I have never done before. Reception was okay but it was downhill after that, hotel is badly in need of an update but that does not excuse an inadequate cleaning regime and an obvious lack standards and management supervision. The bath had black mould around it, and the general appearance ot the bathroom dilapidated with an ill fitting bath panel and a loose edging strip at the side of the sink, in addition the bedroom had little evidence of any form of deep cleaning. We were so disappointed, that we returned to reception to ask for another room, sadly the alternative that we were offered was only marginally better than the first so we gritted our teeth and stayed where we were. Dinner was very poor, my entrecote steak was virtually inedible and covered in a brown "goo" masquerading as "sauce echalote," my wife's fish was dry and tasteless. We did not chance breakfast !
If we had not been so tired after a long drive, and had a better knowledge of the area, we would definately not have stayed at this hotel.
- Official Description (provided by the hotel):
- In the heart of the medieval city, overlooking the Cher River, the Ibis Montlucon hotel is ideal for tourist stays (Chateau des Ducs de Bourbons, cheese cellars of Chamberat, wine cellars of Saint-Pourcain) or business stopovers. Located 700 m from the Athanor Convention Centre, the hotel offers 63 individually airconditioned rooms, including 4 with accessible rooms for guests with limited mobility, undercover public pay car park beneath the hotel, a restaurant, WiFi connection and two meeting rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire, Booking.com, ACCOR, Cancelon, Priceline, Hotels.com, TripOnline SA and Hotel.de so you can book your Ibis Montlucon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Montlucon Hotel Montlucon