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Reviews (637)
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All reviewslovely hotelprestige roomgreat locationold townsecure lotsauna and steam roomsaturday marketsecure parkingthe room was nicepool areathe main streettwo blockssaturday morningminute walk from the hotelstayed nightsoverlooking the squareminutes walk away
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Reviewed July 1, 2012

We stayed at Plaza Madeleine in June 2012 and were delighted with our choice. We upgraded to a club room with a view to the pool area. The room was very clean and the beds were comfortable with good quality linens. The hotel is conveniently situated for Sarlat's old town with it's many restaurants and the secure parking for hotel residents is less than a four minute stroll away.

The breakfast buffet is good value with a wide selection of pastries, cereals, fruits and the orange juice is freshly squeezed. The reception staff were always helpful.

We would definitely stay in this hotel when we return to Sarlat in the future.

  • Stayed: June 2012, traveled with friends
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1  Thank FussyEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

My husband and I stayed at the Plaza Madeleine & Spa early June 2012. The location of the hotel is excellent. The rooms are dark but we slept like babies... very comfortable beds and pillows.
We pre-booked the car park ... this was located a couple of blocks from the hotel and very convenient. The breakfast extremely delicious and the restaurant staff very helpful.

The only down side to the hotel was the front desk reception. It was so bad that we were afraid to ask any questions.... we had a problem with the TV .... but too afraid to ask.... the lady was not helpful at all.....
When we were checking out we spoke to the owner/manager and mentioned about the lady on reception and we were told that she has had a few personal problems etc....
however, after reading a few other comments it would appear she has had a few problems for awhile so we need to mention her rudeness ... hopefully if you stay at this hotel you will get a friendly receptionist...maybe the delightful owner/manager.

Room Tip: These rooms are dark... but you will get a good sleep
  • Stayed: June 2012, traveled as a couple
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Thank WhiteFamily144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2012

We experienced a hostile management upon arrival, a dark and depressing room, no other rooms available, and no cooperation when we wanted to leave and experience another night in the glom of the room assigned. Plus very strange, organic art on the walls - evidently an attempt to modernize the place. We cannot recommend the Plaza Madeleine. If you do decide to stay, because of the good location, insist on seeing the room first.

Room Tip: Insist on a bright room with multiple windows.
  • Stayed: May 2012, traveled as a couple
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3  Thank PatioPete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 15, 2012

My wife and I spent three nights here in July 2011. The location is excellent..steps from the old city. If you have only a few days, try to plan to be here on market day, as the vendors are set up immediately in front of the hotel. The smells of the paella and chickens cooking is maddeningly delicious! The hotel has a fine outdoor pool that is mostly shaded in the afternoon. It is close to restaurants both in the old town and out. We had a refridgerator in the room so were able to picnic around the area. Plenty of boulangeres and patisseries nearby. Only negative is the car park is a few blocks away and maybe received a bit of untypical French attitude. Pardon ma francais!

Go here!!

  • Stayed: July 2011, traveled as a couple
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Thank PapaSteveF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2012

My husband and I stayed here for 3 nights in January for my birthday. The room was clean, modern and tidy with a lovely view of the town square. The hotel staff were very helpful and accommodating. It's in a great location right in the centre of Sarlat with plenty of restaurants within walking distance.

  • Stayed: January 2012, traveled as a couple
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2  Thank echo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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