I stay at etap hotels on a regular basis as they fit easily with my long distance travelling through Europe.
Whilst this hotel has clearly recently had all the rooms updated to the current standard the public space has not been changed and is still grubby. I do not understand why this would be.
The room itself was clean and the shower room excellent although water pressure was a little low. The new beds however are quite basic, a wood chip base with fairly thin non sprung mattress. On this occasion I slept well enough as I had just driven a 14 hour route. However I suspect if I hadn't been so tired comfort may have been an issue. Free wifi is a bonus and very welcome facility, The televisions were up to date and had a large channel selection although a few more more non French may be needed.
My main gripe with this hotel on this trip however were as follows:-
1. Cost .... we paid €76 including local taxes, significantly more than the norm for an etap hotel. For this price I would expect much greater quality. We were also particularly upset that despite a pre- booking and the higher cost the third bed was not made up for sleeping.
2. Reception .... Although quick and efficient the member of staff on duty was possibly the most surly and unfriendly person I have ever encountered on a reception desk. Absolutely no effort to engage in any type of human interaction, just desperate to complete the transaction and retreat to a room behind the desk
3. Outside car park ... Spaces too small meaning that it was difficult to open doors and many cars had parked over the lines creating wasted spaces.. There also seemed to be a lot of people hanging around and I was a little concerned about security.
The etap brand seems to be rebranding at the the moment to Ibis budget and I hope this doesn't mean that the already basic standard will fall.
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