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All reviews buffet style few steps overnight stop railway station good size fridge floor breakfast
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Reviewed April 3, 2019 via mobile

We stayed for three nights , our room was on the fourth floor which was of a good size , had coffee & tea making facilities & a fridge , I would say the room wanted redecorating & new carpets . The hotel although by the road didn’t suffer from any noise .

We found the staff very friendly & helpful , the breakfast had a very good choice which was serve yourself for everything.

We eat in for dinner on one night & the food was of a good quality & a fair price & friendly waiter .

The hotel very conveniently located opposite the train station, also only a few minutes walk to town , we visited the Schlumph Motor Museum which was about a 25 minute walk away .

We also took the train to Colmar which on the express took only 20 minutes but our return journey to Mulhouse on the slow train took 40 minutes the cost for two was 36 euros return .

We definitely would stay in the hotel again should we return to Mulhouse.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank 976stevee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2019

Stayed in the Mercure for an overnight stop on a train journey from London to Rome. This is an excellent hotel for a train stop-over. Well-located for the station, it is also close to the local shops in a delightful town. The rooms are clean, comfortable and spacious. Considering we arrived as a group, the hotel staff were efficient and capable dealing with all of us. The evening meal was very good for party catering, and there was a wide selection of good food available for breakfast. This hotel is ideal for a refreshing overnight stop between journey legs.

Date of stay: May 2018
  • Trip type: Traveled solo
    • Value
    • Sleep Quality
    • Service
Thank AndrewS9142
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2018

Nice hotel, conveniently located right in front of the train station. Check-in and check-out very efficient (thanks for the on-line check-in option). Room was nice (as a gold member I got an upgrade to a Privilege room, which was well appreciated), and breakfast offered everything I wished for. Coffee at breakfast is not very good however.

Date of stay: September 2018
  • Trip type: Traveled on business
    • Value
    • Cleanliness
    • Service
1  Thank Koen67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1264-5035, Front Office Manager at Mercure Mulhouse Centre Hotel, responded to this reviewResponded September 23, 2018

Dear,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre.
It is always a pleasure to receive your feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Johann Kleiber
Front office manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2018

Stayed here on an overnight stop with a coach party. The three course dinner and the following mornings breakfast were excellent. Room was spacious, air conditioned, clean and comfortable. Unusually, there were tea and coffee making facilities too. The staff were not particularly friendly but we're efficient.

Date of stay: September 2018
  • Trip type: Traveled as a couple
    • Location
    • Service
Thank Fisherwoman445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1264-5035, Front Office Manager at Mercure Mulhouse Centre Hotel, responded to this reviewResponded September 23, 2018

Dear,

We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre.
It is always a pleasure to receive your feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Johann Kleiber
Front office manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2018

From outside hotel looks boring and indeed some areas could do with refurbishing . There are tea n coffee facilities in room but not sachets of milk. Fridge available too. Rooms are looking tired ! Need repainting new carpets etc Body wash and soaps available . No flannels provided
The restaurant is bright and for European hotel prices drinks menu isn’t too pricey. Food is very good . Evening meal was excellent and reasonably priced . Breakfast is the bar area converted into buffet style area. Ample cold cheeses , juices etc . Suggest as a tourist you eat if possible after 8.15 to allow the businessmen to depart first.

Room tip: Rear of hotel to avoid noise from trams running outside .
Date of stay: September 2018
Trip type: Traveled as a couple
Thank avisanddavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1264-5035, Front Office Manager at Mercure Mulhouse Centre Hotel, responded to this reviewResponded September 15, 2018

Dear,
We very much appreciate your comments regarding your stay at the Hôtel Mercure Mulhouse Centre.
It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Johann Kleiber
Front office manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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