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“Extremely bad experience with this B&B hotel”

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B&B Hotel Mulhouse Centre
Ranked #10 of 24 Hotels in Mulhouse
Reviewed April 28, 2013

It is a very bad experience to staying with B&B in Mulhouse during the Baselworld fair 2013. I was staying there for 10 days.

1st day my reservation is overlapped with their other customer. Each customer is assigned with a passcode to enter their room, someone bump into my room with their security code.

2nd day, I went back to the hotel after a quick dinner, I find out someone had searched through all my clothes pocket, suitcases and backpack. All my money I left in my room has been stolen( 1500 GBP) , as well as a 18k gold ring.
I kindly asked their reception to help us report to the police, as I don't speak French at all. However I returned by a very terrible attitude, and refused to help us at all. End up we got help from another customer whose insisted them to call the french police. Finally we finish reporting to the police at 3 o'clock in the morning.

3rd day, the garage door was broke and we can't get our car out. Again no one from the hotel was willing to help us out but a shout back in a bad attitude.

There are still a few days to go, we have to get stuck with this horrible hotel. I will check out immediately if I have a choice.

I highly not recommend any traveller to stay in this hotel if possible.

  • Stayed: April 2013, traveled on business
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1  Thank a17073ho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 - 33 of 163 reviews

Reviewed September 18, 2010

This summer my wife and I together with our youngest (adult) son decided to drive from England to Italy for a summer holiday, with such a long drive ahead of us we needed to stop overnight somewhere near the Swiss border and we chose this B & B Hotel in Mulhouse centre. Booking 2 rooms via the Internet before we left proved to be a simple and efficient process and saved time when we checked in at reception. We did not really expect much knowing it was just a basic Bed and Breakfast, but we have to say this Hotel, although basic is fantastic, we can get by speaking some French, but the staff spoke good English which made life easier and they were very helpful and friendly. Our rooms although basic were spotlessly clean, and contained everything needed for an overnight stay, such as a comfortable bed, a nice shower, TV, and phone and free WiFi. In the morning, the ’All You Can Eat’ breakfast is fine, and provides a good range of choices and overlooking the street is a nice place to eat and watch the world go by. The Hotel is also located in a good position near the shops and centre of the town, I wouldn't recommend the Pizzeria opposite though as the staff wouldn't serve us because they were shutting although they had 30 minutes to go before closing time, however for good basic grub and a friendly place to eat, there's a little place up the road a bit (you won't miss it) from the Pizzeria run by some friendly guys that's absolutely fine and seems very popular! Overall we loved this BB Hotel as a great place to use as a base, and our only regret is that we didn't stay longer, as Mulhouse looks like an interesting place to explore! We will definitely use this chain of Hotels again.

  • Stayed: September 2010, traveled as a couple
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2  Thank George-Of-Asda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed yesterday
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  • Stayed: December 2017, traveled with family
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Thank moissky
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Reviewed 3 days ago
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Room Tip: Pedir habitación de no fumador
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  • Stayed: December 2017, traveled as a couple
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Thank sarafm7
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Reviewed October 7, 2017
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  • Stayed: May 2017, traveled solo
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Thank SwingL53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2017
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  • Stayed: September 2017, traveled with family
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    • Cleanliness
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Thank 144gillesc
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Reviewed October 1, 2017 via mobile
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Stayed: October 2017, traveled with friends
Thank tia007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about B&B Hotel Mulhouse Centre

Address: 38 avenue de Colmar, 68100 Mulhouse, France
Location: France > Grand Est > Haut-Rhin > Mulhouse
Amenities:
Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 24 Hotels in Mulhouse
Price Range: $54 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — B&B Hotel Mulhouse Centre 2*
Number of rooms: 90
Official Description (provided by the hotel):
B&B hotel in Mulhouse Are you looking for a hotel in Alsace at an affordable price and in a good location? Our B&B Hotel Mulhouse Centre welcomes you to the heart of Mulhouse! A cheap hotel in Mulhouse city centre and near the TGV station Would you like to discover Mulhouse? Our B&B Hotel Mulhouse Centre is right in the heart of the city, ideal if you want to stroll around the Alsatian town. Moreover, the EDF Electropolis Museum, Train City and Automobile City are not very far away. Your Upper Rhine hotel is also near the TGV station, making it the perfect location if you are arriving by train! ... more   less 
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