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“appalling”
Review of Cross Keys Hotel

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Cross Keys Hotel
Ranked #3 of 4 Chatteris B&B and Inns
Reviewed May 4, 2012

stayed for one night, (thank god) hotel was filthy, needed a clean up, left a credit card as deposit, & had money stolen from my account after we checked out, havig paid the bill, less £5.00 for inconvenience of switching rooms, shower not working properly, thick dust behind headboard, & overhead bedroom lamp very loose & dangerous, please do not stay at this hotel

Stayed: May 2012, traveled with family
7  Thank lelcandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 38 of 38 reviews

Reviewed May 3, 2012

Eight of us chose the Cross Keys to have a weekend away. The rooms were a little tired,true, but that seemed to be reflected in the price. We ate in the restaurant both nights and had really good meals. The staff were efficient despite the place heaving with people . The only downside as far as we could see is that there is no lounge to sit in. As the bar closed in the afternoon, (Saturday), there was nowhere for some guests to sit and read the papers. The breakfasts were excellent.
Two of the rooms had 4 poster beds, which were much appreciated.

Room Tip: Rooms 4 and 5 had four poster beds. Noise from below could be heard, however we fell asleep within...
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  • Stayed: April 2012, traveled with friends
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Thank oldfishwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

Stayed 2 nights at the hotel for a family celebration which was held in the function room, the whole place seemed rather dated and higgotty piggotty but as it is built in around 1540 ? its hardly suprising but our room was large, clean and a very comfortable bed the bathroom was fitted with a lovely big bath plus shower though the one downfall was that the toilet seat smelt a bit, the hotel bar was small but friendly with nice big sofas and some lovely watercolours hanging on the walls and relics of a farming past scattered around, breakfast was adequate though we did wait a while to be served as the hotel was full so maybe some more serving staff would have been good we ate in the restaurant one night and found the food very good and not overpriced with a good menu choice, parking was good and the service (other then breakfast) was warm and friendly but not overpowering, all in all a nice comfortable little hotel that we would stay in again.

Room Tip: ask for the newer rooms between 1 and 10
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  • Stayed: September 2011, traveled with family
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Thank tezlahall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

We stayed here with friends as a last minute booking and had 3 double rooms between our party. My husband and I were a little disappointed at first to be given the top floor room as it did not have a four poster bed like the other two rooms used by our party. However, I changed my mind after a closer inspection of their rooms as it looked like there had been damp in one of the rooms and they were both really small. Our top floor room was very spacious with a two seater sofa. The rooms were all very clean although a little tired looking. They could really do with new carpets. The bathrooms suites were very old fashioned - ours was burgundy and had an electric shredder attached which was very noisy every time the toilet was flushed. Again, it was clean enough though so no complaints really. The bed was very uncomfortable and I kept waking during the night as I was sore. My husband and I were both very achy this morning. The other two couples slept fine though so I think it was just our bed. It really needs a new mattress. We didn't dine at the hotel, we went to an Indian restaurant down the road called Spice Lounge (highly recommended!) so we cannot comment on the evening menu. Breakfast was in a beautiful room and there were three types of cereal (muesli, Weetabix and Cornflakes), orange juice and fruit salad available to help yourself to. Tea and coffee was offered and a cooked breakfast. The men had a full English which was a little disappointing as there was not much there - not enough to keep a man going until lunch! There were no sausages or baked beans on the breakfast menu which we thought were pretty standard English breakfast ingredients. What we got was nice though. We thought that £70 a night was a little steep for the standard. We thought around the £45 - £50 mark would have been more appropriate. I don't think we would stop here again unless it was cheaper.

  • Stayed: August 2011, traveled as a couple
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Thank TheBeckster33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

This is a nice hotel and I would stay here again. Its clean and tidy. The food is good most of the time. I get the feeling its depending on who is working in the kitchen at the moment.

  • Stayed: February 2011, traveled on business
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Thank Kulan_78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2010

Have only stayed at this hotel on a couple of occasions now whilst visiting family in the area, but would be happy to book here again.
If you have only stayed in large corporate chain hotels you may find the rooms a little 'tired' and quirky at first, but they are none the worse for that. It can actually be quite nice to get away from the identical style and layouts normally prevalent. We were comfortable and slept well on each occasion, which is after all the main point.
Found the dinners (around £125 for four people with wine) to be delicious and well cooked, the pheasant in particular was worth the trip. The full-english breakfast was pretty much as you would expect.
Not sure that Chatteris itself has much to offer the casual tourist, but if you are going to be in the neighbourhood anyway, then consider the Cross Keys.

  • Stayed: November 2010, traveled as a couple
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1  Thank Stewable
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Cross Keys Hotel

Address: 12-16 Market Hill, Chatteris PE16 6BA, England
Location: United Kingdom > England > Cambridgeshire > Chatteris
Amenities:
Restaurant
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Chatteris
Price Range: $63 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Cross Keys Hotel 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
The Cross Keys Hotel in Chatteris is a 16th Century Coaching Inn in a pleasant Fenland Town, set between the two cathedral cities of Ely and Peterborough. Surrounded by rich farmland, known as the Covent Garden of England. Chatteris is the Gateway to the Fens. The area is completely flat with lots of waterways to explore. It is believed Samuel Pepys stayed here in September 1663, as did Oliver Reed. The Cross Keys Hotel in Chatteris is also on the convergence point of three Ley Lines, one being through Stonehenge itself. ... more   less 
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