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Reviewed April 14, 2018

Paid for it dearly over the peak period and expectations was set too high. That is my way to put it in a few words. I never had to queue for breakfast, but I had to do so here. My hungry kid did not help to the situation at all. It was overcrowded during breakfast and they were understaffed. It was like an army came back from war and wiped the food clean during some moments, no food and waited forever to be refilled, and some was never. So, if you are ever here during a tourist storm, come sit at the table 6 am and be the first to eat and enjoy the full spectrum of food without the ordeal I went through. It was winter I was there, one of the highlights of the hotel is the heated outdoor jacuzzi by the main pool. Well, it was not working. So, somehow, justice not for the peak charges I paid.

That aside, this hotel can really be awesome, come during low season when the price is very right. Sibsan is on the far side of the northern world, in between elephant camps. The road beside the hotel leads into elephant country. And in there, a vast area with many inhabitants that are off the electricity grid. I had a rental car, and ventured in. Rural straw huts selling produce and serving as restaurants, immense elephant camps, villages, a very scenic valley, an attractive café, the road leads to Pai. After dark was really dark.

Those without a car, there will be some activities in and surrounding the resort they can indulge in. In the morning, ox carts, the sound of gentle lashing whips. A torrent of theses passed by the entrance hauling tourist to explore the region. And in between the rumbles now and then, the dust settled revealing postcard scenes of elephants on their slow pace with tourist high up their backs. You don’t get to see things like these very often in Thailand on public roads. Within the resort a good enormous compound itself. You can get the buggy to ferry you around. But walked much I did and explored, found a charming café situated next to a river. Sipped coffee, listened to water. The red bridge adjacent stretches across to the other side. The kid, a playground nearby I let her loose. A short family trip it was, just 2 cold nights. The alluring cool of December made everything pleasant fortunately.

Date of stay: December 2017
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank klimCL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 7, 2018 via mobile

We chose this hotel because is was near Nature Elephant Reserve. We stayed here for 4 days and used it as a base for other day trips. The grounds are lovely, staff attentive and friendly. The bungalows are very nice though maybe not ultra luxurious. There is a huge beautiful swimming pool. I was concerned that it didn’t seem very clean, but i swam laps everyday and suffered no ill effects. We had several massages in the spa and were pleased. The Thai food in the restaurant was very good - but maybe the western breakfast selection could be nicer (just little things like better jams, yogurts etc). I liked the small eco-friendly gestures: toiletry dispensers in the bungalows and a water cooler in the gym for water bottle refills, plus restaurant would refill our bottles. I was sad about the horrible elephant riding park next door -we saw them use a bull hooks on rides, elephant painting and soccer. So research your elephant experience carefully before you go.

Date of stay: April 2018
Trip type: Traveled as a couple
2  Thank MaryP137
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 12, 2018

Situated in a remote location which is quiet and where air is fresh; good for relaxation. And with the remoteness, it also comes with its downside of not being convenient to food choices.

Room is spacious and clean, but the bathtub takes a long time to fill - close to an hour if you're not using the shower head. They make your bed twice a day - once in the day (when you're out for breakfast), and the other in the evening (where they also lower the curtain blinds for privacy).

Explore past the bridge where the café is and you'll discover that there're back roads to the adjacent elephant camp. There's also a local vegetable patch.

To get there, it's cheaper to get on a cab and travel to the resort than to request for airport pickup which Sibsan quotes 1500 baht for. A cab would generally cost about 800 baht.

Date of stay: January 2018
  • Trip type: Traveled solo
    • Value
    • Cleanliness
    • Service
2  Thank LaserDK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed January 1, 2018 via mobile

My wife, 18 month old son and I overall had a pleasant experience.

The resort buildings and rooms have been around for a while, but the rooms still had a nice character to them.

We opted for the Executive Villa, which had a seperate lounge room and worked well at night when our son was sleeping, so we didn't have to be overly quiet. The sliding door between the two rooms was beautiful in its wood carving design, but not sound proof. We used a white noise generator and it worked fine for us.

The pool is amazing, and covers a huge area. The garden was also very beautiful, and it was really enjoyable walking around the resort. The is a tower you can walk up on the resort which gives a great panoramic view.

They also have a nice cafe down by the river which is a pleasant experience to visit. There is also a small children's play area and two sheep, in a pen which our son enjoyed visiting.

We did unfortunately have a very poor experience with the main restaurant there for dinner all the nights we were staying there. While all the staff in the resort typified the friendliness of the Thai people, for the price we paid, we were expecting a much higher level of service.

Issues we had were very long wait times from ordering to food arrival, ordering drinks 15 mins before the end of happy hour and then taking 20 to arrive and being told we couldn't get happy hour prices anymore and missing items from our room service order, even though it was on the bill.

One instance we ordered food for our son, waited 40 mins and asked 3 different people to check on our order. None of them returned with an update. It wasn't until I stood at the cash register for 10 mins and forced one poor guy to give me an answer, that he finally came back and told us they didn't have that dish in stock!!

Apart from the Elephant sanctuaries, there didn't seem to be anything else around the resort to visit or to eat at. We thought 3 nights was long enough.

Date of stay: December 2017
Trip type: Traveled with family
Thank JeffreyM679
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 31, 2017

The resort is in a great location; remote, quiet, relaxing with outstanding scenery, but with a captive clientele. The rooms are spacious, well furnished and clean, but without bedside tables. Lovely grounds with an observation tower to see the local area, a play areas for children, a small petting zoo and scenic views of the river running along the rear boundary. Then things start to go wrong. The large swimming pool looks grubby (may be with grey / blue tiles) with some tiles missing leaving possibly sharp edges. No pool attendants. Restaurant staff showing little interest. Poor food choice for evening meals and breakfast. This is not a 5* hotel, but has the potential for such a classification.

Date of stay: November 2017
Trip type: Traveled as a couple
1  Thank Dave J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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