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omjoti

Stunning, rejuventating experience

5.0 of 5 bubblesReviewed May 17, 2019via mobile
Excellent rooms, amazing food, perfect location.

Can't beat the peaceful beach, relaxing spa treatments and healthy, hearty food. Left the hotel feeling so well-rested.

The walk to and from the sister hotel called Aleenta was absolutely excellent. Peaceful beach, virtually no people around!
Date of stay: May 2019
Trip type: Traveled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this review
Responded May 18, 2019
Dear omjoti

Sawasdee from Phuket Aleenta Resort.
Firstly thank you for making us your preferred holiday destination and so glad to see you had a great time and found your stay to be beautiful.

Thank you for your great review.

We certainly hope that you will be back with us in the near future and remain till than,
faithfully yours

Thomas and the Aleenta Team Phuket
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,376)
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Reviewed May 13, 2019 via mobile

We only stayed at the hotel for 2 nights, we were booked in for 3 but our flight was delayed.

We stayed in a grand deluxe pool villa which was great, we have stayed in several hotels with pool villas, but this was the best pool we have had. It would however have been better to have sun loungers in the garden rather than a fixed place for sun beds.

The room was nice, not huge, but certainly large enough for a few days. It is however a bit odd that the sofa did not face the tv, we had to move it each night which was a bit of a pain.

We had a massage in the Spa which was included as part of our booking, this was the best Thai massage we have had and the staff were very polite and professional. It was a real highlight of our brief stay.

Breakfast was very good which a lot of choice and great service. Compared to similar style hotels in Thailand we thought this breakfast was one of the best.

The hotel is a bit isolated and there are not many choices of places to eat. We ate in the hotel one night and the food was very good, and again the service was good. It was my birthday and they gave me a cake which was a lovely treat.

There are a few shops within walking distance for essentials, so we found that we had everything we needed.

We would definitely stay again for a few days, it is however a bit remote for us for longer stays.

Date of stay: March 2019
Trip type: Traveled as a couple
2  Thank Deckard555
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this reviewResponded May 13, 2019

Dear Deckard555

Sawasdee Ka from Aleenta Resort Phuket.

Thank you for making us your preferred holiday destination.
We are glad to read that you found our massage in the Spa the best Thai massage you had.
And that you felt Breakfast was very good with a lot of choice and great service.

Thank you so much for this comments and rest assured we will share with the team.

Such a pleasure to read all your details and comments surly something other readers will greatly benefit from.

Thank you very much and again for this fantastic review and hope in seeing you both again soon.

kind regards and wishes,
Thomas and the Aleenta Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2019

Great experience in a quiet, peaceful area with incredible friendly staff.
The villa was very clean and with the privat Pool very comfortable.
Long walks on the beach without seeing somebody else.
Perfekt

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Nomad18220920529
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this reviewResponded May 13, 2019

Dear Nomad18220920529

Sawasdee Ka from Aleenta Resort Phuket.

Thank you for making us your preferred holiday destination.

Thank you so much for this comments and rest assured we will share with the team.
Such a pleasure to read all your details and comments surly something other readers will greatly benefit from.
Thank you very much.

Thank you again for this fantastic review and hope in seeing you both again soon.

kind regards and wishes,
Thomas and the Aleenta Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2019

I stayed in Ocean View. The view was really beautiful, and the room was very clean. It was nice to have a variety of breakfast menu. May is a rainy season, so if you want to swim on the beach, you should come before May. However, May is good because it rains a lot, and it is not hot outside.

Date of stay: May 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Sightseer48013482389
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this reviewResponded May 13, 2019

Dear Sightseer48013482389

Sawasdee from Phuket Aleenta Resort.
Firstly thank you for making us your preferred holiday destination and so glad to see you had a great time and found your stay to be beautiful.

Thank you for your great review.
We certainly hope that you will be back with us in the near future and remain till than,
faithfully yours

The Aleenta Team Phuket

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

I visited this resort with a bunch of friends and we stayed in the 3-bedroom villa. The villa was huuuge with spacious indoor kitchen, dining, and living room; outdoor lounge, large private pool, and generous sized bedrooms and bathrooms.

But when you look closer, you can see that the hotel is showing its age. The furniture had seen better days - chipped, scuffed and corners dented; the doors from the bedroom to the pool showed plenty of signs of corrosion. The paint on the wooden deck by the villa pool was also peeling - I had to rub flecks of paint off my palms and soles of my feet.
The daybeds by the main pool also look the same, discoloured and old looking.

The housekeeping service of the villa was inconsistent and needs improving. We only got turn down service one night out of three, no soap in the common toilet, no paper towels in the kitchen. But the biggest problem was the dead lizard in the corner of my shower that they didn't clear for all 3 days and consequently the stench. I tried telling them when they came in to do the cleaning but unfortunately they didn't understand me.

Some may consider these minor gripes, but for the price we paid and as a "Small Luxury Hotels of the World" hotel, I expected greater attention to detail.

Having said all that, the service at the front desk and the restaurant was good and they were very helpful.

Note that the resort IS NOT on Phuket Island. Pros and cons - it is quiet and secluded, but if you wanted to visit Patong, it is a 90 min journey by car. There are restaurants and massage joints in the surrounding area you can get a car service / taxi to.

Date of stay: April 2019
  • Trip type: Traveled with friends
    • Value
    • Cleanliness
    • Service
1  Thank burpingdog
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this reviewResponded May 5, 2019

Dear burpingdog

Warmest Greetings from Phuket Thailand and the Aleenta Team.
Thank you for sharing your feedback and comments which are truly appreciated.
We always are glad when our valued guests are sharing their comments and improvement needs or even when there was any laps in our usual so great service.

This is what helps us to improve further and for that we thank you.

i am sad to hear there was an issue with the housekeeping and rest assured this has been addressed already and should certainly not have affected you at all.

Please rest ensured that next time around when you will visit us we will take the utmost care of you and ensure that you have a wonderful stay with all the necessary services we do provide.

We wish you safe travels ahead and hope to see you again soon as our guests.

I remain faithful by wishing you all the very best.

sincerely yours

Management & Aleenta Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

The Grand Deluxe pool villa was very nice and clean. Was a little unsure at first to find the villa to be on the other side of the road but I enjoyed the peaceful and short walks to the main building and amenities. I signed up for the 3-days mind balance package which included daily yoga sessions, massages and healthy meals. This place is probably not for serious yogis looking for a yoga retreat but it met and surpassed what I was looking for - relaxing few days with some exercises, massages, good food and service with smiles. As I didn’t know what food was prepared for me, it was kind of exciting; I was pleasantly surprised that each meal was cooked to perfection and very delicious. Kudos to the chefs.

Date of stay: April 2019
Trip type: Traveled solo
1  Thank NLim
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thomas K, Manager at Aleenta Phuket - Phang Nga Resort & Spa, responded to this reviewResponded May 5, 2019

Dear NLim

Sawasdee Ka from Aleenta Resort Phuket.

Wow what a beautiful worded review and praise. We thank you for this and pass on your words to the team and the chefs.

Such a pleasure to read that you truly enjoyed your stay and now all remains is a return in the not too distant future.

Thank you again for this fantastic review and hope in seeing you again soon.

kind regards and wishes,
Thomas and the Aleenta Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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