Stayed at Hällsnäs (three days) for business purposes together with colleagues from work.
The hotel is located not far from Gothenburg and is relatively easy to find even though the road to Hällsnäs is narrow and can be a bit tricky especially during winter time when there can be lots of snow on the road. The location at the lake is wonderful and during summer it is really nice to take a walk there.
The main building resides the reception and restaurant while your room will be in one of the smaller buildings around the place.
Parking is free and you can have your car inside the gates during night.
The room I had was of normal size with two small beds, TV, minibar, etc. However, it would have needed a renovation/facelift since most of the furniture/equipment seemed worn.
The cleaning of my room was rather okay but there was mould at several places in the bathroom (shower).
The lunches and evening dinners we had were really good during our stay and all of us enjoyed it. However, the breakfast for the two days was a let-down. I went to the restaurant at 07.30 each morning but the breakfast buffet tables were all almost empty. No eggs, no bacon, no bread, no butter, three slices of cheese, corn flakes but no milk, empty jam jars, etc. I directly contacted the staff in the restaurant, as the queue of people waiting for breakfast rapidly grew, to point out the lack of food. Slowly they managed to get food out on the buffet tables, but to wait 50(!) minutes for eggs and bacon is in no way acceptable. When pointing out the shortcoming to the management the only answer received was: Yes, we are aware of the fact that we lately every morning have had problems with serving breakfast.
During the evenings we visited the bar which offered a limited selection of beer, wine and other liquors. The staff there was friendly and helpful in all situations.
There is free WiFi offered but this works mainly in the main building and the conference rooms.
To summarize my stay at Hällsnäs, I would say that there are some hiccups which do not make your stay as good as you would expect at conference hotel as this. With some simple actions from management I believe the flaws easily can be avoided and the impression of the hotel much better.
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