We stayed here 2 nights,the first night (14th August)was with just my wife and I,the second night with the rest of my family.
I must admit I was a bit surprised by the lack of Customer Care when we arrived.The reception desk was supposed to be open at 3:00pm but no one turned up until 10 past.Then the elderly lady(the mother of the daughter?)took our details pointed to the room(41) and left us to find the room and work out how things worked.She just left us outside and went back to her friends.We thought we was in for a dodgy time but the other family members improved their performance as the day went on and were a lot happier.The next day(15th) we wanted to buy a cake for my eldest daughters birthday which was Saturday the 16th August.
We mentioned to the owners that we wanted to buy a cake and at breakfast they had some excellent cakes amongst the super buffet breakfast on offer.We asked them if they could provide a lemon flavoured cake and bless them they had one ready for us the morning we checked out,for a small cost.Well impressed after a shaky start.
The rooms are great and the car park will take all the guests cars,they will find a way!!
The hotel is what it is,a very good 3 star establishment,the owners are not the greatest experts in Hotel Customer Service,but they do try hard to please.If your Italian is not very good then you may struggle as their English is a bit lacking,but it all adds to the charm of the place.
It is certainly worth the rate charged and is in a good position,just be careful when you walk up the hill into town there is no path,keep in single file and use the crossing,don't worry the cars will stop!!!