While we understand Italy is the seat of the Catholic faith, and we understand that our family is not accepted in many parts of the world, it is however 2013 and so we simply were not prepared for the slap in the face we received at this museum. Upon walking in, we read the ticket prices, and perhaps being used to Chicago museum definitions of "family", as two adults with children, we smilingly asked for a family pass entrance. The woman behind the desk however got very angry and yelled at us in Italian that a family is made up of a mother and a father, and NOT two men. She then turned her head away to cut off any further communication. So, we left, disappointed and upset. While we could certainly respect the museum's policy in how it defines entrance fees, it could have been handled differently. It was upsetting to us and our son and put a pallor over our perception of Volterra.
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