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“Exactly what we needed and the service put it over the top!”
Review of Hotel Garden

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Hotel Garden
Ranked #48 of 51 Hotels in Viareggio
Reviewed August 20, 2011

This was an excellent hotel choice; it provided everything my group of friends needed. It's less than a ten minute walk from the train station, it is perfectly located in the heart of tons of cute stores, cafes and restaurants and only steps from the beach. It is beautifully and cleverly decorated, making it's essentially basic nature seem nothing short of luxurious to 4 young women who had been living in extremely basic dorm rooms for the past few weeks. The hotel's convenience, beauty and reasonable pricing (180 euros for 4 people for one night!) makes it a good hotel; the service made it outstanding. Every employ we interacted with was friendly, knowledgeable and went far and above the call of duty to help us and make our stay comfortable. Upon arrival, the lady at the front desk went out of her way and worked very hard arrange our transport to the Puccini festival that night, securing the best option for us, combining convenience and price. Upon check-out, another employee took the time to find us the train schedule and a map for the next leg of our journey. Their help was invaluable and relieved the potential stress caused by vacationing, especially more spur of the moment trips like ours. I can't say enough good things about this hotel! It was key in making our trip as relaxing and enjoyable as it could be! I strongly recommend it!

  • Stayed: August 2011, traveled with friends
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1  Thank MichelleLBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10 - 16 of 150 reviews

Reviewed May 9, 2011

Garden Hotel boasts a 3-star rating but this is deceptive, a 2 stars would be more appropriate. I would say the acquarium in the lobby is suggestive of what you are going to find in the hotel: it is an old tank filled with muddy water with no fish in it!
Some parts of the hotel must have been revamped a few years ago (floors in the hallways, room doors, bathrooms) but some others are in need of some serious renovation (carpets on the stairs, windows, furniture). Our room was a mixture of old and (almost) new features: the tiles in the bathroom must have been replaced 10 years ago, but our beds and the furniture were definitely dating back to the ‘70s!
There is virtually no storage room and the only place to store your bags is under the beds. Some lamps were broken, the TV was very old, not to mention the blankets. Cleaning was also an issue: floors and furniture were dusty.
The only 3-star feature is breakfast. The buffet is not huge but it caters for all tastes. Service is very poor (instead of changing the tablecloth, the waiter simply wipes the crumbs away with his hands and places new paper napkins and cutlery!).
So why didn’t I give it the lowest rating? Because, for the price I paid, I couldn’t have expected more. However, if you are not on a tight budget, stay somewhere else!

  • Stayed: May 2011, traveled with family
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2  Thank colbuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2011

The bathroom is the same that was in the 80's. Dirty, narrow and uncomfortable.
Good space in the room with new furniture but irrritating when there are 2 single bed just push together instead a double bed or a big mattress on the top.
There is no wi-fi signal in the room and parking is not included but it cost 5 € / day if you find Pass available.
Breakfast was good exept the bread was old and juices of poor quality.
The price truly expensive.

  • Stayed: May 2011, traveled as a couple
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1  Thank gmanci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2010

First time in Viareggio.
Really nice art decò Hotel, in a very good location in the city centre just few metres from the beach.
The owners and his family are always ready to help you, staff always smiling.
Breakfast really good for an Italian hotel( they cook fried eggs for you on request..tath is great cause they care about your requests and do their best to let you feel at home)
Surely recommended!

  • Stayed: June 2010, traveled as a couple
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1  Thank karenTh37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2010

lovely and charming Hotel tuscany's style(marble, wood and stones).roof terrace on 3rd floor really relaxing to drink a glass of wine. the owner and his family always smiling and taking care of us let us feeel at home...highly recommended to stop at the hotel restaurant for Lasagna...I've already booked for next april

  • Stayed: April 2010, traveled as a couple
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1  Thank karenTYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2009

just got back from the garden hotel. dont book anywhere else. all the rooms have just been refurbished to a very high standard. we had booked a double room, the day we arrived we met a friend who was visiting viareggio for the day. she liked it so much she wanted to stay over with us. we went to check in and asked it it possible to put a bed in our room. even though they were very busy and booked up they had another bed in the room made up, all within twenty mins. how that for servise. i have stayed at the president on the main street, which is a lot more exspensive, and not a patch on the garden. all the staff very friendly.. we didnt eat in the resteraunt but we spoke to people who said it was very good. the breakfast is the usual cheese meat bread and cake. just one tiny fault they didnt have a toaster. but thats minor. try and go in feb for the carnival its a awsome experience.

  • Stayed: February 2009, traveled with friends
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Thank evalinka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 2, 2006

When we arrived at this little hotel we were sceptical as our room wasnt ready and this didn't seem like a very good start.
However this wasn't an omen. This is a really nice little hotel although i did find the head waiter a little scary although he was freindly. We were in a room right at the front of the hotel and i got the balcony i wanted but at a price because for me the noise of the traffic was just to much. But if traffic noise dosen't bother you then this is a perfect little hotel to stay at as it is very near the centre. I must just add that the food was absolutely wonderful.

  • Stayed: September 2006, traveled as a couple
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5  Thank leatherjacket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Garden

Address: Viale Ugo Foscolo 70, 55049 Viareggio, Italy
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #48 of 51 Hotels in Viareggio
Price Range: $99 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Garden 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Garden Hotel Viareggio

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