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“Wonderful Hotel !”

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Grand Hotel Royal, BW Premier Collection
Ranked #1 of 51 Hotels in Viareggio
Certificate of Excellence
Reviewed April 25, 2014

We stayed here as a family of four - with 2 ocean view rooms. The hotel is a lovely charming old-fashioned place to stay. The rooms were large and spotlessly clean. The staff cannot do enough for you - you just have to ask....... Husband and son had brought their racing bikes with them so they could explore the local area - the hotel locked them away every night in one of the downstairs rooms and were extremely helpful. Breakfast and dinner were good - the waiters - like all of the other staff were extremely helpful - particularly worthy of a mention were Daniele, Nicola and the 'Maitre' ! We were also very touched by the fact it had been noted that we were celebrating 2 birthdays while we were staying there and returned after a day out to complimentary drinks in our room! Viareggio was a lovely beach resort & was excellent as a base to explore the surrounding area - we visited Lucca, Florence and Pisa from here (by train) - overall - a lovely place to stay for a family holiday!

Room Tip: Our side ocean view room was great - but in hindsight I would have paid extra for a room with a balc...
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  • Stayed: April 2014, traveled with family
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2  Thank AMJ_8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded April 26, 2014

Dear Guest,
Thank you very much. I could not agree with you more it is the staff and the service they provide which I believe makes The Royal such a special place to visit. I am very grateful to you for mentioning how well you were looked after by the team here, and I will ensure that your comments are passed on to all concerned.
Hope to welcome you soon again
Best wishes

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373 - 379 of 1,308 reviews

Reviewed April 19, 2014

We ended our two-week tour of Italy here, with a four night stay. The hotel was deliberately chosen so as to give us some R&R following a fairly hectic schedule. We were not disappointed. Excellent value (the week before Easter). Spacious room, good bathroom, useful dressing room area; all spotlessly clean. The staff are all very professional, and both the breakfasts and dinner to a very high standard. The town of Viareggio is lovely - what I might call a 'normal' Italian seaside resort, with none of the excesses of tourism found in some places. Lots of restaurants to choose from, though the hotel restaurant is excellent. We generally prefer to eat where local people go (in the town), so only ate at the hotel once. It was a real pleasure to be here.

Room Tip: We had a side room, and could see both sea and mountains. That worked for us (we love both!), but a...
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  • Stayed: April 2014, traveled as a couple
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3  Thank L1049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded April 20, 2014

Dear Guest,
We are very pleased that you enjoyed your stay at our hotel
We would like to thank you for your comments
Hope to welcome you soon at the Grand
Best Wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

I loved this hotel - I could almost go 5! We were there during off season so it was very quite, we chose to stay in Viareggio instead of Florence to get away from the crowds and take the train to in. We had an ocean view balcony room with an amazing view. The hotel is very old but has a certain charm and elegance about it. The room and bathroom are a good size and have every thing you need though nothing fancy. The staff is friendly and the breakfast was incredible, and they kept the cappuccinos coming! The day we arrived it was sunny and warm, on our third night I was awoken in the middle of the night by an extremely load BOOM! It was an awesome thunder and lighting storm over the ocean and found myself sitting on the balcony for at least an hour watching it!

Room Tip: Highly recommend ocean view balcony room!
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  • Stayed: October 2013, traveled as a couple
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4  Thank Dlramsdell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded March 8, 2014

Dear Guest,
thank you.
I agree with your decision to stay in Viareggio and take train to Florence is very good choice.easy, cheaper and convenient.
Yes, sea view balcony room is one of the must requested, little bit exspensive but is a very good choice to enjoy the wonderful view of the Tirrenian sea!
Hope to welcome you once again
Kind regards

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Reviewed January 20, 2014

Stayed here with my wife and 2 children (9 and 11) in July 2013. We were given a large room on corner towards the port side of town on third floor. Hotel very clean. Staff friendly. Pool set up was excellent - we had free passes for the beach across the road but my children prefered the pool as did the grown-ups. Table tennis and nice bar at the pool with great staff. We had lunch at the pool - the waiters were fantastic. Also very good breakfast. Hotel is in central Viareggio and very convenient for day trips - we went to Lucca and Pisa by train and did a boat trip to the Cinque Terre. There is an adventure park in forest behind hotel which will provide entertainment for hours. Finally, the hotel is right next door to a wonderful ice cream shop called Anisare - my children said it is the best ever!

  • Stayed: July 2013, traveled with family
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5  Thank KevinW761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded January 28, 2014

Dear Guest,
It is very satisfying to read such a positive review from a guest and yes, we hope you will return up! Thank you for taking the time to share your experience at The Grand and Royal!!
Best regards

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Reviewed January 3, 2014

I stayed at this hotel with my wife for just one night in May. The receptionist was helpful to tell me the way to several destinations. The room was spacious and the bed was very soft and good for me. The cost was 140EUR for one night and 15 EUR for parking. A bit more expensive than other hotels around here. However, I will stay at this hotel at the next visit to Viareggio.

  • Stayed: May 2013, traveled as a couple
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1  Thank YacchanAmarone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded January 5, 2014

Dear Guest,
It is very kind of you to follow up with thanks.
I am delighted that you enjoyed your stay.
Best regards,

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Reviewed December 28, 2013

This hotel is lovely, with a huge foyer and grand staircase. The rooms are spacious, there is a huge variety of delicious food for breakfast, and the location is just perfect with the mountains behind, and the sea just in front of the hotel. It is very picturesque, with lots to see and do. The staff are pleasant and helpful. There is a restaurant within the hotel, and a terrace outside for drinks/snacks. The surrounding scenery is beautiful, and definitely worth the trip. It is somewhere we would definitely return to.

Room Tip: Rooms at the front of the hotel overlooking the beachfront are the best rooms.
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  • Stayed: September 2013, traveled as a couple
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3  Thank T W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded December 31, 2013

Dear Guest,
We are very pleased that you enjoyed your stay at our hotel
We would like to thank you for your comments
Hope to welcome you soon at the Grand
Best Wishes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

If you like old fashioned hotels you will love this place. Lots of class and beautiful furnishings. I loved it but probably wouldn't appeal to everyone. The staff were extremely friendly and the staff on the front desk very helpful.

Dinner in the evenings was very formal and probably could be a bit more relaxed in this day and age but the waiting staff were again friendly and very good. The food was pretty average.

As it was October there was not a lot to do and on contacting our tour operation Citalia were told that all excursions finished at the end of September. However, we did get to Florence on the train and to Pisa on the bus. Both much cheaper than an excursion and we were not time limited by other people. Well worth doing on your own - cheaper and more fun.

  • Stayed: October 2013, traveled as a couple
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4  Thank jax60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marino_Patruno, Direttore generale at Grand Hotel Royal, BW Premier Collection, responded to this reviewResponded November 28, 2013

Dear Guest,
thank you very much for your kind rewiew.Yes it is Old fashioned, the Grand and Royal born at the biginning of 1900!!!
Hope to welcome you once again!!
Best Wishes

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Royal, BW Premier Collection

Address: Lungomare Carducci 44, 55049 Viareggio, Italy (Formerly Grand Hotel Royal, Best Western Premier Collection)
Phone Number:
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Viareggio
#1 Luxury Hotel in Viareggio
#1 On the Beach Hotel in Viareggio
#1 Romantic Hotel in Viareggio
Price Range: $97 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hotel Royal, BW Premier Collection 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Viareggio
Viareggio Best Western
Grand Hotel Royal Viareggio

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