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“Cute hotel, beautiful room” 4 of 5 bubbles
Review of Ely Hotel

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Ely Hotel
Ranked #16 of 53 Hotels in Viareggio
Certificate of Excellence
Heerhugowaard, The Netherlands
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Cute hotel, beautiful room”
4 of 5 bubbles Reviewed August 13, 2013

The people running the hotel are very good-natured and sympathetic. As an example, when we were the very last breakfast guests, the girl kindly asked if we would need anything from the buffet or if she could clear it, before taking it away.

The room we stayed (107) was very airy and beautiful - and even ahd a little balcony with see-view. We were very lucky to end up here. I agree with reviewer Brian who says they deserve more than their 2 stars (I expect they'll get the third one at the next accreditation).

If you have more than a day, also be sure to explore Viareggio's very nice park, one street away from the beach. You can rent bicycles and there's lots of stuff to do for kids. It's also way nicer than the regular streets for getting from one end of town to the other.

Room Tip: Room 107 has a balcony with sea-view. If you are with kids, be sure to check out Viareggio's par...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alessandro T, Proprietario at Ely Hotel, responded to this review, August 13, 2013
Thank you Jan,
Your words encourage us to do even better. You were lucky to find one free room that is normally in high demand, but we have other rooms different from each other, both for the price and for adaptability to different needs of guests. Come back to visit and sample our cuisine! Thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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183 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 17, 2013

We stayed on this hotel for 4 days and then followed on our trip to Tuscany but, every now and then we kept talking about how much we wanted to be back there!
Well located, such a relaxing environment, friendly people... There are no words to describe how much we felt at home really.
I would strongly recommend that you ask them where you should eat and what! That made the experience special because they do know some amazing places!
Thank you so much to Serena and Carlo for making this special occasion for us so much more memorable!
We will be back with the little one soon!

Room Tip: We loved our room, very high ceiling!
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gui_Margherita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed July 1, 2013

I'd not really heard of Viareggio before, but was given a tip that it makes a good base for exploring Tuscany and many other attractions nearby. This charming little hotel, run by a family who have all worked in other hotels in the past, is in a perfect location only a couple of minutes walk from the seafront - ask Carlo and he'll show you where the best ice cream is too! The whole family were very welcoming and it rubbed off on the other guests too - I was travelling alone, but couples in the dining room were still keen to chat, which is sometimes hard to do in hotels.
The food at Ely is also lovely, cooked by the mum and daughter, and overall this place deserves much more than its current star rating. I can only echo the other reviewers - stay here and you'll have a home away from home!

  • Stayed May 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 5, 2013 via mobile

This family run hotel deserve more than their 2 star rating. We found this little gem by accident during our travel around Europe, we fell in love with this wonderfully family who cannot do enough to make you feel welcome. The 5 members of this family all have their own roll and each do it so well, father should write a book on travel through Italy, whilst mother should give cookery classes, Carlo (rock on )and his lovely wife have a good command of English and her sister is absolutely charming. We would wish them all the best for their future and if they carry on as we have experienced they will go far as Hoteliers. We will be back for carnival. xxxxx Brian &Theresa

.

Stayed April 2013, traveled as a couple
Helpful?
Thank brian t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alessandro T, Proprietario at Ely Hotel, responded to this review, May 7, 2013
I'm always embarrassed to respond to so good reviews. It's seems to be "suggested", but it is not. I realized that they would have left a very good feedback when, prior to departure, they gave us a box of deliciuous chocolates. I am convinced that we have not treated them better than other customers, maybe we were just more dedicated of the other hosts they have encountered on their journey. Thanks Theresa and Brian, we are waiting for you to come for the Carnival, we'll match the event to a cooking class!
Sandro and family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed February 9, 2013

I stayed at the Ely Hotel in Viareggio 2 nights during Xmas Holidays, and booked 2 rooms. Everything exceeded our expectation, and I can only reiterate the positive impressions of other travelers who posted their reviews.
The rooms we were allocated were very nice, with high ceilings, spacious and clean. Location wise it is perfect, and I can only imagine how great it is during summer, just a stone thrown from the beach.
We also had dinner at the hotel, and I can't recall us going to a nicer place during our holidays; the food (...and the wine) was delicious, everything home made and presented with care and warmth.
All was positive, and the attentive and unobtrusive customer service of Serena, Carlo and everyone in the family is something that should set a benchmark as to how small independent hotels should be run (as a plus, they all speak perfect English!!)
As the title above says, Absolutely Brilliant, and we hope to have the chance to go and visit them all soon again.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EZ-goer81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 9, 2012

We have been with a friend of mine... the place is beautiful! this is family business, so the welcome is very warm and everyone is looking after you!
La mama cooks very well and we loved the father who tried to speak our language very well and gives you a lot of tips to visit around!!
We had a very good time there and will come back definitely!
The beach is just 5 min walk and very clean!
The rooms are cleaned and authentic... so very italian!!
Thank you also to the marvellous Carlos and Serena!
From the french and belgium ladies :)
A bientot!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sophie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed July 4, 2012

A family run hotel with a warm, friendly atmosphere. Carlos and his family cannot do enough for you and the hotel, whilst a little dated, is exceptionally clean and well maintained.

Mother cooks beautiful rustic evening meals and I Via reggio is a lovely little seaside town.

The beaches opposite all charge and you have a choice of about twenty strips of sand, run by hotels or bars. Prices range from 20 - 30 euros a day and are in the main well maintained. Paying to go on the beach is a great idea as it keeps away the riff raff.

Hotel Ely is a great base from which t o explore this wonderful area. Reccomended

  • Stayed May 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 1tomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ely Hotel

Property: Ely Hotel
Address: Via Carrara, 16 | Fra la Pineta ed Il Mare, 55049 Viareggio, Italy
Location: Italy > Tuscany > Province of Lucca > Viareggio
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #16 of 53 Hotels in Viareggio
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ely Hotel 2*
Number of rooms: 12
Official Description (provided by the hotel):
Our ambitious goal is to provide to our customers the memory of the taste, relaxation and a personalized treatment, but at the same time professional that every day we aim to deliver. ... more   less 
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