We arrived at the hotel and unfortunately they had double booked our room for one night. The hotel manager was very apologetic, booked us into a hotel round the corner for one night, and arranged transport for the short journey. They even offered to pick us up the next day, but the 200 metre walk I felt was something I could handle myself!
The next day when we returned they had upgraded our room, gave us free access to one of the local beaches (you have to pay for beach access in Viareggio) for the rest of the week and a complimentary meal in their restaurant.
A small mistake at the start, but they more than made up for it, the staff were a delight. I could not recommend the hotel more highly.
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- Also Known As:
- President Hotel Viareggio