In more than 25 trips to Italy the President has given us the best guest experience we have had. The staff were unfailingly cheerful, polite, helpful and most importantly, interested without being intrusive; cleaning staff, restaurant staff, bar staff and everyone on reception (thank you especially to Jessica for her advice on cafes, local food, and Italian bureaucracy). The location is first rate for the passegiata, the shops, the bars, the beach, the station only 10 mins walk. The accommodation was comfortable (502 - top floor, sea view, no balcony but Juliet railing), the linen crisp and towels thick and fluffy, the public areas spotless and seemed freshly decorated. Good breakfast, all fresh. We had a fly in the ointment in the shower-only en-suite, where the tiling and cubicle are tired and due for a re-furb in a 4* rated hotel. The mixer malfunctions, so the water temperature fluctuates from too cool to too hot. We're pretty laid back and only there for a week, so OK for us that it was not fixed during our stay. For a longer stay I would be want that fixed. Overall, still excellent. I have written to the hotel too.
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- Also Known As:
- President Hotel Viareggio