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“Scam”

CE.TU.S. Cetacean Research Centre
Ranked #46 of 73 things to do in Viareggio
Attraction details
Reviewed August 1, 2014 via mobile

I mailed them two weeks ago for a reservation and it was the worst service I ever had to deal with!
They don't reply your message in time, it took them 3 days for an answer! We finally agreed on a date for me to go whale watching, I made the reservation (it wasn't easy as I had to send a lot of mails to have a clear answer) and went there. So the meeting was at the harbour but nothing was indicated, no flag, no informations, no one seemed to have heard of a cetecean research center... When I finally find the boat (that was NOT a catamaran, but a very small boat) (and I found the boat by randomly asking the skipper) they told me I couldn't board because I haven't made the reservation... I showed them the mails they sent me, they recognised them.. But still no...)

Are they using the name of the research center and their own boat to make profit ?! I don't know but they asked for CASH ONLY (weird enough)
Also, on the so called "official" website, it says between 8 and 28 persons can be on board.. Clearly 8 persons were the maximum for the boat I saw.

Don't waste your time with them.


(And I have been waiting to go whale-watching since the age of 6, how big of a disappointment..)

11  Thank Chloe-Oglialoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1 - 5 of 13 reviews

Reviewed August 25, 2017 via mobile
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Thank joenutella
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Reviewed August 23, 2017
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Thank FRANCOISE R
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Reviewed August 20, 2017
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1  Thank Roberta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 16, 2017 via mobile
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Thank 5Stella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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