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All reviews lake varese free shuttle seen better days old world charm hill overlooking impressive building classical hotel small shower big hill own transport tennis courts lovely old building coffee machine fifth floor spent nights here room with a lake view below average
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Reviewed August 8, 2017 via mobile

I have just come back from a 3 night stay at the Grand Palace Hotel in Varese in Italy, it was a lovely hotel to stay at with stunning views.

We were staying as B&B guests and the breakfast was very good.

Drinks in the bar in the evening were served promptly and in a friendly manner

This hotel is a good base for seeing the sights that Varese has to offer.

Date of stay: August 2017
Trip type: Traveled as a couple
Thank alessandro2010_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgio O, Responsabile reception at Palace Grand Hotel, responded to this reviewResponded August 19, 2017

Dear Alessandro we thank you for your stay at Palace Grand Hotel Varese and for having the courtesy of leaving here your positive review so we can add a new experience to our traveller's book ...
Please know that our door is always open for you and our staff is ready to welcome you with their best and warmest smile.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2017 via mobile

Spent 3 nights here. An oasis in the heart of Varese. Beautiful facilities. The patio bar is wonderful. The staff are very friendly and helpful. Beautiful views of the lake and the mountains from almost every room. The terrace dining room is charming with views over Lake Varese

Date of stay: June 2017
Trip type: Traveled as a couple
Thank 513cameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgio O, Responsabile reception at Palace Grand Hotel, responded to this reviewResponded July 18, 2017

Your beautiful words, dear Cameron, fill us with satisfaction and make us believe we work the right way; they also confirm the quality of our services and the kindness of all our staff.
We are waiting for you .

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Reviewed July 1, 2017 via mobile

We stayed here for two nights during a business and pleasure trip with friends.The view from the rooms and the scenery is unique and breathtaking!The hotel looks indeed like an old style palace.On the other hand the hotel needs some serious renovation done both in common places and in rooms.Definitely not soundproof rooms and there was not an option for cold/warm on air conditioning.The hotel's bar unfortunately doesn't work most of the time if you want to drink something and the room service works from 7-10 only!!!The food on the restaurant,both breakfast and lunch,were ok but unfortunately a soft drink we ordered was expired 6 months ago....Of course the whole staff was very helpful and polite and despite our requests were out of "time" they served us with smile!Congratulations and thank you for their professionalism!!
The view of the lake and the mountain of course makes your stay much better and gives and leaved a sweet taste of the Northern Italy!!

Date of stay: July 2017
Trip type: Traveled with friends
1  Thank 961christosc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgio O, Responsabile reception at Palace Grand Hotel, responded to this reviewResponded July 18, 2017

Dear Christos, we are happy to read your very positive review, especially where you emphasize the kindness and professionalism of our staff. The Palace Grand Hotel in Varese has the charm of all its history, but we are also aware of having to work always and invest new energies to improve. Investments have recently been made to improve the services and sooner there will be more to offer ever more comfort to our customers. Your suggestions are always taken into consideration by us.
We hope to see you soon here in Varese.

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Reviewed June 28, 2017

A late-night recommendation from a pizzeria server in Luino turned out to be a great surprise. I confirmed their last room over the telephone and arrived one hour later. We were pleasantly surprised by this "find". The hotel boasts a rich history with a lot of architectural elegance. The setting of the property is wonderful on top of a hill in the middle of Varese. The sport court and modest outdoor swimming pool were great for our child. The room was very comfortable and spacious with an amazing view of the valley and lakes below. The breakfast was above average, but a much better dinner could be found a short distance away in the old town of Varese below. The staff was very friendly, helpful and professional allowing us to easily extend our reservation and offered a late check out.

Room tip: Rooms facing southwest provide 180-degree views of the valley and lakes below.
Date of stay: June 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank kamiahkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgio O, Responsabile reception at Palace Grand Hotel, responded to this reviewResponded June 30, 2017

Dear Guest thanks for your nice words. We are happy to learn that you have been a pleasant surprise in choosing our hotel to stay in Varese. The Palace Grand Hotel welcome its guests with a golden charm and of all its history, but always in a relaxed and friendly atmosphere.
Because it is not enough just our beautiful panoramic view to make you unforgettable stay here, the friendliness and professionalism of our staff make the difference. And we're glad you have to point out that.
We wish you a lovely summertime .

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Reviewed May 28, 2017 via mobile

Stayed here for 7 nights. The hotel is beautiful, spacious and full of character from a bygone era. Our room was on the 5th floor with a stunning view of varese lake. The room was big, clean and very comfortable with a huge double bed.
We must extend our thanks to Claudia on reception for arranging a taxi to collect us from the train station when we got stuck without transport. Claudia was our Angel !

All of the staff go the extra mile to make guests feel welcome, relaxed and ensure everything runs smoothly. It was a pleasure to stay at such a well run establishment. Highly recommended.

Date of stay: May 2017
Trip type: Traveled as a couple
1  Thank Vik1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Giorgio O, Responsabile reception at Palace Grand Hotel, responded to this reviewResponded May 30, 2017

Dear Vik, all our Staff and Claudia in particular thank you heartily for having spent the wonderful words, which honestly speaking, they are very pleased.
We look forward to your next stay.
The Management

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