We have stayed at Berghotel Zirm for 3 nights in March 2013: I have to say that the overall quality of the service offered is not aligned to the 4 stars S rating of the Hotel.
Just consider that:
a) Our "afternoon sunlight" Suite,even if at 2nd floor, was simply staring at a high rock wall, with no view at all. This had not been clarified when we booked the room
b) The room was incredibly warm at any time, with no chance to decrease the heating level
c) The Minibar included only 4 small bottles of water (complimentary, I have to say)
d) Some of the personnel including the housekeepers were not speaking Italian at all (even if the hotel is close to the Austrian border, Valdaora is still in Italy)
e) At the restaurant, the wine list was ridicolously priced, with no wine below € 32 (except poor "house wine" at 23 €). Even a pitcher with tap water was priced at € 2!
f) The Turkish bath has been out of order throughout all our stay
g) We have paid 18 € a day for our dog, even if in the booking phase we had been promised that we would have got a discout (we are talking of a 3 kg Yorkshire Terrier).
h) No Free Wi-fi connection: 1 € / hour
i) Good food, not excellent at all, with small portions and German opening hours (the restaurant closes at 21.00)
l) The swimming pool and the relax area has a wonderful view on the parking lot and the outside pool is too small
As a conclusion, we'll never go back
- Official Description (provided by the hotel):
- Hikes, ski runs, relaxation, pleasure: at the Berghotel Zirm you will spend unforgettable holidays together with your friends or your family and enjoy many special advantages. Due to its favourable location 1,400 metres above sea level, in the middle of the skiing and hiking area Plan de Corones/Kronplatz, it is an ideal starting point for varied holiday activities. In the winter, you can start to ski right next to our panoramic terrace with heated outdoor pool, surrounded by the impressive Dolomites and the Alps. In the summer, countless hikes and mountain bike tours through the South Tyrolean nature begin in front of the Berghotel Zirm. Moreover, seven wonderful valleys, popular destinations and countless mountain tops of the Dolomites are waiting for you within a radius of 30 kilometres. ... more less
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- Also Known As:
- Berghotel Zirm Valdaora
- Berghotel Zirm Hotel Valdaora