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“Chilled”
Review of Aurora Lounge Bar

Aurora Lounge Bar
Ranked #1 of 2 Bars & Pubs in Torbole
Price range: $6 - $12
Description: Our guests can relax with refreshing cocktails and good music with DJ and live. Our kitchen is opened 12 hours a day. We offer typical and international dishes, salads and excellent pizza.
Restaurant details
Description: Our guests can relax with refreshing cocktails and good music with DJ and live. Our kitchen is opened 12 hours a day. We offer typical and international dishes, salads and excellent pizza.
Reviewed July 28, 2019 via mobile

Our family group were attracted by the look and chilled atmosphere, we ordered drinks which lead to a long and relaxing lunch. Excellent service with very friendly staff. Good choice menu, all meals came out quickly and were fresh and tasty as the atmosphere. We will be back for another relaxed lunch.

Date of visit: July 2019
Thank hughdurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiola T, Proprietario at Aurora Lounge Bar, responded to this reviewResponded July 29, 2019

Dear customer,


thank you for the feedback,is very important for us to grow up.
we are happy to have satisfied you
still await you as our welcome guest
Regards,
Fabiola and staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3 - 7 of 111 reviews

Reviewed September 18, 2018 via mobile

First of all I have been in the restaurant just for a drink. The atmosphere was pretty nice and the drinks good so we decided to eat there. My girlfriend ordered some french fries and I ordered a „home made burger”. The french fries were ok, but there was something wrong with the „beef“ of the burger. I really tried to eat the whole one, but the patty was not enjoyable anymore. After we finished the french fries the restaurant manager asked us if everything was good and I wanted to be honest. I told him that the beef smells a bit old. He immediatly became very unfriendly. Then he showed me the fresh beef they are using for the burger. To be honest I think there was pork added also if he said it is not. The fresh patty was a bit grey and normally that means the quality of the beef is not good or as I think the patty is not really fresh. I think I also know what I am talking about as I worked as a chef in a 5 star hotel. He told me that I learned the wrong profession and I do not understand anything. The other thing which was a bit discusting is that when he showed me the raw patty he was taking it just with his plenty hands and kind putting it in my face to smell. I am quite sure he has not cleaned his hands before, as he was working in the service. Also the menu cards were smellimg discusting. I think they were not cleaned right or with a dirty flannel. I think that this unfriendly behaviour was not appropriate cause I told him my feedback silent and in a normal way. If he would not charge me the burger, everything would be fine, but to charge 9,50 € for something which is not eatable anymore, is in my opion not professional.

Date of visit: September 2018
Thank pete_pir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiola T, Proprietario at Aurora Lounge Bar, responded to this reviewResponded September 20, 2018
Google Translation

Caro cliente sono molto dispiaciuto che continui a pensarla cosi, come ti ho ripetuto più volte ieri, usiamo bovino di prima qualità macinato e condito da noi e proprio ieri mattina poche ore prima del tuo arrivo, erano stati preparati vari hamburger come facciamo solitamente ogni 2/3 giorni.
La carne del tuo panino non puzzava assolutamente e ti ho mostrato pure la carne cruda, se sei stato attento più persone vicino a te stavano mangiando la stessa carne e sono stati tutti contenti.
Del tuo giudizio poco mi importa dato che quando ti ho mostrato la carne cruda non sei stato nemmeno capace di dirmi la differenza da un hamburger con maiale e uno senza e dici di essere Chef, quello che mi interessa è essere chiaro, nel rispetto di tutti dato che lavoriamo con clienti provenienti da tutto il mondo, i nostri hamburger non contengono assolutamente maiale quello che scriviamo nel menù viene riportato nei piatti e in tutto quello che offriamo ai nostri clienti.
Solitamente se sbagliamo ci scusiamo, ma in questo caso la tua recensione è del tutto falsa, quindi mi permetto un altra volta di consigliarti di cambiare lavoro e di essere sincero nelle tue prossime recensioni, perché noi tutti dello Staff ci impegniamo il più possibile per dare al cliente un servizio adeguato e farsi denigrare cosi a gratis da un cliente che si crede un cuoco non è piacevole.
Andrea.

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Reviewed June 28, 2018

We visited here twice on our stay in Torbole. It's such a chilled out bar with it's cushion seats. WE had some lunch on our first visit, and the Caesar salads weren't too bad at all. Had some cocktails on our second visit, which were most agreeable. Definitely recommended for a chilled afternoon or evening.

Date of visit: June 2018
    • Value
    • Service
    • Food
Thank Mumble_Swerve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiola T, Proprietario at Aurora Lounge Bar, responded to this reviewResponded June 29, 2018

Dear customer,

thank you very much for your nice reivew,
we hope to se you again as our best guest.
Best regards,
FT and staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2018 via mobile

The place is very nice with the tables in an open space, unfortunately the service is very bad...I have to wait for 20 min to get my order + 15 min to get the drinks...also it seems that you have to look old to get chips in your table in aperitivo time...

Date of visit: June 2018
Thank Beatriz1085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiola T, Proprietario at Aurora Lounge Bar, responded to this reviewResponded June 25, 2018

Dear customer,


thank you for your reivew.
I'm so sorry for the services,i remember the time was in the football mach and was so crowded but this is not a reason.
I hope the next time will be better.

Best regards.
F.T and staff

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Reviewed June 17, 2018 via mobile

Only two nights in torbole and we came here both evenings for a few drinks and snacks, loved both. And the atmosphere is really lovely. Cool vibe!

Date of visit: June 2018
Thank Puddyseven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fabiola T, Proprietario at Aurora Lounge Bar, responded to this reviewResponded June 18, 2018

Dear customer,

thank you very much for your nice reivew,
we hope to se you again as our best guest.
Best regards,
FT and staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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