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“Amazing 1st holiday in Italy”
Review of Hotel Holiday

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Hotel Holiday
Ranked #27 of 33 Hotels in Torbole
Montrose, United Kingdom
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Amazing 1st holiday in Italy”
Reviewed January 19, 2013

Stayed in May for our wedding anniversary. Disappointed in our room, but got it changed on the 2nd day. Lots of constuction around the hotel, but as we were out most of the day it didn't matter. Food was very basic, but enough to eat, waiters good and friendly, but regimented, as was hotel. Head waiter, Silvio was very accomodating on departure day with early breakfast. Entertainment was good, and as it was early season not much happening in village,
Best bit was great Crystal holiday rep-Emma, who made sure all our needs were met, helped us to access all the info we needed to make it a fab holiday. She was the best rep we've ever had, and helped us to make the most of our visit to the area.
Low spot was hotel being unwilling to put on heating, in spite of 2 days rain, and need for heat, and to dry clothes!
All in all it was a wonderful holiday, and we made new friends, and loved Cristallo's cafe in Riva and our walks along the lakeside, the lake hopper trip, and the tour round the lake. Also a visit to Venice, and the Cascatta Varone botanical gardens above riva del Garda. We had a very busy week, but absolutely loved it.
I would go back to Lake Garda again, it was fabulous, and got info to stay in the south next time, to see more of that region, from our brilliant crystal rep.

Room Tip: Corner room overlooking the pool was much better.
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  • Stayed May 2012, traveled as a couple
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Helpful?
Thank Ivy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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63 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
scotland
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 17, 2012

Doesn't look much from the outside - but all the public rooms were very clean and our bedroom spotless, although basic. Buffet breakfast was gererous with plenty of choice. Evening dinner was pretty average, although perfectly edible but it did lack a bit of appeal! Staff efficient, capable and friendly. Given that we spent very little time in the hotel it suited our purpose well.

  • Stayed October 2012, traveled as a couple
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Helpful?
1 Thank sunshine246Scotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
108 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 23, 2012

Stayed here for three nights as part of a tour. Never sure when you're in a party whether your service is better or worse, but certainly the waiters need some training - reaching across you and nearly knocking you in the face and dropping used cutlery in your lap! We had two choices for our evening starter and main course which we had to select at breakfast. We weren't over impressed with the food but it was nice to get a pot of coffee at breakfast. Our room was quite decent with a small balcony. There was a nice outdoor swimming pool but unfortunately when we were there the weather wasn't swimming weather. Torbole seemed quite nice but a little off track for the rest of Lake Garda.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank caroleburrows9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 22, 2012

Stayed here as part of Newmarket Holidays 7 cities of Italy. The Hotel is lovely and clean the food was alright plenty of choice for breakfast and 3 courses in the evening which we chose at breakfast.We found the staff to be friendly and efficient we even managed to have a joke with them even though we don`t speak Italian and they don`t speak much English.Torbole is delightful with many places to eat and drink.There was a fantastic sandwich place on a corner near the lakeside which also sells slices of pizza perfect for the day trips.There is a supermarket next to the petrol station for other essentials.If you have free time on day 1 or 2 catch the bus here to Rive del Garda and come back on the ferry or ferry from Torbole to other destinations.The general holiday was value for money take the extra trips in Venice (walking tour / Gondola and boat tour of Lido) The rest of the holiday was amazing too many fabulous sights to describe so many wonderful experiences all I would say is go. Yes you will have to get up early yes you will sit on a coach for a couple of hours to get to fantastic places.You will meet lovely people I hope you get Mark to escort you and Andrea( not Botachelli the other one) the best bus driver in Italy.Hotel Astra is bigger and buisier than the Holiday and the rooms are not as nice but trust me you`re simply not at the hotel much and it`s a good base with a small supermarket across the road. If you`re from "up North" like us consider travelling from Gatwick. With the money we saved we took the train, saw a show, had a fabulous meal,stayed in a Britania Hotel for £38 caught the Easybus from Earl`s Court £2 oh and Tube tickets.Finaly yes we would do it again.

Room Tip: rooms on the front of the hotel have balconies
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  • Stayed May 2012, traveled as a couple
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Helpful?
4 Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lee, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 21, 2012

We went on holiday with Newmarket. The only good thing this hotel has it was spotless, top marks for the cleaner she or he needs a pay rise. The staff where ignorant and very unfriendly both in reception and dinning room. The bar area you had to wait forever to be served even when someone had seen you waiting. No communication at all. Would never stay here again or tell anyone else to..

  • Stayed June 2012, traveled as a couple
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Helpful?
1 Thank michele b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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stockton-on-Tees, uk
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 19, 2012

I stayed here as part of a tour of Seven cities. We were a large group so catering was en masse. Despite this, meals were satisfactory, apart from a lack of fresh fruit and vegetables. Staff were polite and helpful, and the hotel was clean and comfortable. We had a spacious twin room with a small balcony. It is about five minutes walk to the lake and a small village with nice coffee shops, and ice cream!

  • Stayed May 2012, traveled with friends
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Helpful?
1 Thank cheerfulchris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basildon, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 29, 2011

So lets start with the good...
We stayed in this hotel in august 2011 at part of a ledger holiday to venice and garda. The holiday itself was incredible. The hotel provided the perfect location to nearby sights and the little town the hotel is situated in was truly beautiful. In the town there are quite a few shops, including a minimarket and some lovely clothing and gift shops. But by far the nicest thing about the town is the lake edge which is magnificent. The town is cradeled between the mountains and when the aurora winds hit the lake its a sight to behold. The town is as 5 minute walk from the hotel.
The hotel was rather basic but nice and clean. I was a little dissapointed the towels were not changed daily although they were hung up for us. but the bed was made, etc. as expected. The pool was nice and clean also. very refreshing in the heat. The grounds were well kept. and most importantly it was QUIET. Wonderfully relaxing and the balcony was nice.

And now for the bad...
The staff and service in the hotel was the most disgraceful i have ever seen. The waiters in the resturant appeared to run most of the hotel and were was could only be described as rude! They were unapproachable, unfriendly and generally miserable. The service they provided in the resturant was so bad it was funny. A member of our party had a nut allergy. On two...yes TWO occasions she was served nut ice cream! Even though the hotel had been notified of allergy issues. When we spoke to the waiter about the problem he was rude and aggressive and unhelpful. It was only after we spoke to the manager and she screamed at him in front of the whole resturant was the situation recterfied (without an apology). We went through ther same ordeal the folowing day. On another occasion during the holiday when enquiring about flavours and types of deserts (dues to these allergy issues) the waiter was very aggressive and shouted at us that we dont like any of the deserts provided because we keep sending them back. He clearly didnt understand that the issues wasnt a party member not liking the deserts moreover not wanting to be killed by them.

The food in the resturant on the whole was disgusting and came in ridiculously small portions. many people from our coach chose not to eat the food although they had paid for it. one morning at breakfast the bacon was half raw.

Another reviewer compared it to fawlty towers, this comparrison could not be more accurate. The staff and service were so bad the whole experience becaome hilarious to us all.

To summerise...Go for the amazing location but if you want a smile, deacent food and to not die of anaphylaxis then id stay well away

  • Stayed August 2011, traveled as a couple
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Helpful?
3 Thank carlie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Holiday

Property: Hotel Holiday
Address: Strada Granda 62, 38069 Torbole, Nago-Torbole, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Nago-Torbole > Torbole
Amenities:
Bar / Lounge Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 33 Hotels in Torbole
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Holiday 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Holiday Hotel Torbole Sul Garda
Hotel Holiday Torbole/Nago, Italy

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