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“Horrible service”
Review of La Terrazza

La Terrazza
Ranked #3 of 33 Restaurants in Torbole
Certificate of Excellence
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Romantic, Local cuisine
Dining options: Late Night, Reservations
Reviewed June 19, 2019

Went to dinner with my wife, setting is awesome, but thats about it...
Prices are not reasonable for this poor and arrogant service! When we ordered a second bottle of wine, one of the many anonymous and uninterested servers brought us an already opened bottle!! Are you serious?! We sent it back, no words of excuse, not even new glasses were brought which I think should be the minimum of expertise in what you would expect to be an upscale Restaurant. The only thing upscale were the prices, the food tasted below average, we wouls have expected much better for this price level. After paying we didn't even get a goodbye. All server Ladies seemed unorganized and not interested was our impression. Thankfully there are so many other good and professional Restaurants in the area where we really felt well treated! Not worth the money.

Date of visit: June 2019
1  Thank Frankieboi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 8 of 667 reviews

Reviewed June 7, 2019

all participants enjoyed the great food and wines offered as fixed menu chosen by the "Maitre de cuisine". we had a specialty like filled zuchetti flowers.
Service was fast and efficient. View from restaurant was at the Garda lake with windsurfers going up and down.

Date of visit: June 2019
    • Value
    • Service
    • Food
Thank burgundy2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina O, Responsabile relazioni con la clientela at La Terrazza, responded to this reviewResponded June 8, 2019

Dear all,
We were so glad to welcome your group of 35 people travelling from Switzerland. It was a pleasure to see how you enjoyed your stay at our Terrrazza, the food as well as the view of windsurfers sailing up and down our lake.
We do hope you will have other opportunities to come back to our lovely lake Garda and to our restaurant to try other dishes and have a lovely time!
Looking very much forward to it,

Ristorante La Terrazza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2019 via mobile

We dropped in for a late lunch—something light. Instead we were tempted by a seven-course set, showcasing the diverse seafood of the lake, along with a flight of regional wines.
This meal was first-class: fresh, creative and incredibly tasty—a feast for the eye and palette alike. With the sun glistening off the lake and windsurfers providing entertainment, this was an unexpected and memorable dining experience.
We stumbled out some 2 hours later and I didn’t eat for 24hrs afterward.

Date of visit: May 2019
Thank MAL99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2019

Lovely setting and experienced staff. The tortelli with perch filling were delicious, and the char was grilled to perfection. The 'starter' plate of gnocchi with cherry tomatoes and burrata was also very nicely done, and very filling. The English translation of the menu was a bit challenging, but the food was worth every moment of uncertainty.

Date of visit: May 2019
    • Value
    • Service
    • Food
Thank mf2238
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina O, Responsabile relazioni con la clientela at La Terrazza, responded to this reviewResponded May 7, 2019

Dear Guest,
we are really grateful for your kind review as you sound enthusiastic about the new dishes you tasted and their flavours: this should always be the case when visiting a foreign country.
It is always helpful for potential customers who do not know us yet to find out what our guests particularly loved tasting: this is what reviews are maily for and we are really grateful for the details you give.
Maybe you will come back to our amazing Torbole some time in the future: we are looking very much forward to it.

Ristorante La Terrazza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2018 via mobile

Just had dinner there and really liked it. Staff was very friendly and the food was excellent. And of course the view over the lake is stunning. Definitely a place to come back.

Date of visit: August 2018
Thank 861beath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cristina O, Responsabile relazioni con la clientela at La Terrazza, responded to this reviewResponded August 31, 2018

Dear Guest,
thank you so much for your words of great appreciation. As you define our Terrazza as 'a place to come back' we do hope you will keep your promise some time in the future, when you may have the opportunity to visit Torbole once again.
We are so glad to read you did not only enjoy our dishes, but also the friendly atmosphere that our staff can create.
As to the lake, indeed, the view from the terrace is stunning so maybe you will love to come back and admire it some day.
Looking very much forward to it,

Ristorante La Terrazza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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