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“Good location, good food but wouldn't stay there again”
Review of Hotel Benaco

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Hotel Benaco
Ranked #8 of 33 Hotels in Torbole
Certificate of Excellence
Reviewed April 9, 2013

We stayed at this hotel in March 2013. It is located just next to the lake and a small harbour and that is all what I liked about the hotel. It has free parking nearby, which is however about 10 minutes walk. The cleaning was bad, especially the shower (see the photos). Tip or no tip makes no difference, so just save your money.The breakfast is pretty standart, bread, cakes, ham, cheese, corn-flakes, you can boil an egg for yourself, but no omelette or anything else warm. Bad quality of juices.
Another reason why I am not excited about the hotel is that we didn't feel welcome there. I do not know why. Anyway, we decided to leave 1 day earlier and when checking out the receptionist didn't even ask why we do it, so that confirmed my feelings.
The restaurant was good. We ordered several times the same meal, risotto seafood and spaghetti seafood, very tasty. Good prosecco. When it is warm you can also eat outside with a nice view of the harbour.So I would suggest to visit the restaurant but find something else where to stay at night.

  • Stayed: March 2013, traveled with family
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1  Thank Julia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Direttore at Hotel Benaco, responded to this reviewResponded April 9, 2013

Thanks for the kind review which we appreciate very much. Easter 2013 was on Lake Garda as in almost all europe very bad weather, so we were not surprised when some customers decides to departure before, or if any customer was disappointed for the ruined-holiday by bad weather. We guarantee that with the sun and a little more warm-weather all we have been happier!

Our mission is to ensure you have a happy holiday, from lake to mountains, peaceful days and nights, from breakfast to dinner, an excellent, friendly welcome from arrival to your departure for home. Tradition and experience are a guarantee that we offer with excellent service in a recently renovated historic hotel, but always with an eye on the right price!

Welcome to the Hotel Benaco - the Nodari family are happy to have you as our guests!
Since 1908 we have been welcoming our guests with joy and enthusiasm.

Excellent location and good food at the port of Torbole since 1908
Rooms with balconies and lake-views
A short walk from the beach
Private parking and free bike storage for all
Terrace-solarium, relaxation area with exclusive, Jacuzzi Whirlpool.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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30 - 36 of 232 reviews

Reviewed December 21, 2012

This hotel is spotless, friendly and perfectly located, for the lake, hills and mountains and beautiful surrounding countryside.
Staff go out of their way to help visitors, especially those with poor Italian, not only with hotel matters but as ambassadors for other tourist attractions in the region. Nothing is too much trouble.
The breakfasts are a complete feast, the food excellent, the dining areas clean and tidy, and you can choose to sit alfreso overlooking the lake or inside the hotel.
Room service is faultless and the beds comfortable.
10 out of 10

Room Tip: any room is a good room - not to be confused with other hotels called 'benaco' on lake garda
See more room tips
  • Stayed: November 2012, traveled as a couple
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Thank tivolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Proprietario at Hotel Benaco, responded to this reviewResponded April 9, 2013

Thank you so much!

Our mission is to ensure you have a happy holiday, from lake to mountains, peaceful days and nights, from breakfast to dinner, an excellent, friendly welcome from arrival to your departure for home. Tradition and experience are a guarantee that we offer with excellent service in a recently renovated historic hotel, but always with an eye on the right price!

Welcome to the Hotel Benaco - the Nodari family are happy to have you as our guests!
Since 1908 we have been welcoming our guests with joy and enthusiasm.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2012

We booked on the back of Trip Advisor reviews, ignoring the 'poor' and reading between the lines of the rest. The Benaco benefits from being family owned and run. It is totally individual, no trace of the standardisation you see in many corporate hotels. And the Nodari family are always there, either the boss behind reception or one of the sons in the bar or restaurant and this means they are able to keep a watchful eye on all aspects of the hotel.

The staff are helpful, efficient and friendly, the food is first rate without being 'haute cuisine' and the prices are moderate. Even at the tail end of the tourist season the restaurant was always full and there was a fair sprinkling of locals amongst the visitors.

Our room had a balcony which overlooked the car-park courtyard but gave us a side view of the lake. Clean and comfortable bed, but the en-suite shower room needed some TLC

The dining room walls are covered with artwork and glass cases along the corridors display an eclectic collection of very personal family memorabilia. It all adds a personal touch to the feel of the place. It's a hotel to which we would return.

  • Stayed: September 2012, traveled as a couple
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Thank Skysinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudio N, Direttore at Hotel Benaco, responded to this reviewResponded July 4, 2013

Thank you indeed for your wonderfull feedbak!

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Reviewed October 30, 2011

Have stayed here many times since 1990. Friendly staff, especially the family-owners. Excellent breakfast and restaurant on premises. Over the years there have been many improvements such as WiFi, free off-site parking, AC, easy on-line booking. One surprise is that they still do not take credit cards, but there is a bank ATM right nearby.

  • Stayed: September 2011, traveled with friends
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2  Thank psiebenand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2011

The rooms was ok and i probably wouldn't be inclined to write a poor review if the staff had been decent, but they weren't. The owner was very friendly however the waiting staff were appalling, the food in the restaurant was really nice but we chose to go elsewhere after 2 nights of eating there due to the rudeness of a waiter and waitress, they couldn't even hide the loathing from their faces! I realise they are overworked in the high season but its not my fault and I don't want it taken out on me. They were just as rude at breakfast.
The breakfast wasn't great, as a vegetarian I am used to that, it was the same thing everyday and very little savoury for me.
The room was clean although black mould in the bathroom. It was also very dark as it was on the internal part of the building.
It wasn't so bad to spoil my holiday but I won't go back.

  • Stayed: July 2011, traveled as a couple
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Thank Ella Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benaco1908, Direttore at Hotel Benaco, responded to this reviewResponded October 19, 2011

Thank you for your kind review!
In summary: the rooms was ok , the owner was very friendly, the food in the restaurant was really nice, the only problem was the rudeness of a waiter.... and I konw very well who is!!

The lakeside Hotel Benaco is beautifully located in the heart of Torbole sul Garda. Since 1908 it has been welcoming its guests with joy and enthusiasm. Excellent location and good food at the port of Torbole since 1908
Rooms with balconies and lake-views , a short walk from the beach, Private parking and free bike storage for all. Terrace-solarium, relaxation area with exclusive, Jacuzzi Whirlpool. Total renovation in 2011.

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Reviewed October 14, 2011

Our holiday was spoilt by the dreaful view from our room on the second floor. It looked out over the fire escape stairwell, four walls , drab and dark. We had to keep the lights on in the room all the time we were in our room. We were unable to stay out all day due to our age so it was a bit of a let down.

I had asked my travel agent to ensure we had a room with a view because of our ages ( I am 81 and my wife 77) and that we would be spending time in the hotel rather than being out all day. We also had to carry our own cases to and from our room - no help from the staff at all. This was not peak season either.

Apart from that, the room was spotlessly clean and the cleaning staff very pleasant, as were the dining room staff. We were there on a Bed and Breakfast basis but the hotel food was so good we also eat there every evening. Nice Hotel, shame about the view from our room. Location perfect, quiet and peacefull and we felt very safe. Just a short walk to the ferry terminal and bus stops. Torbole is lovely.

Would we stay at this hotel again? Only if we were guaranteed a room with view. Maybe not a hotel for the elderly!

Room Tip: Insist on a room with a view before booking.
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  • Stayed: September 2011, traveled as a couple
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Thank goldenoldiehampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benaco1908, Direttore at Hotel Benaco, responded to this reviewResponded October 18, 2011

Thank you for your kind review. Your Travel Agency has not informed us of your needs. The hotel was full and could not change rooms.The lakeside Hotel Benaco is beautifully located in the heart of Torbole sul Garda. Since 1908 it has been welcoming its guests with joy and enthusiasm. Excellent location and good food at the port of Torbole since 1908
Rooms with balconies and lake-views , a short walk from the beach, Private parking and free bike storage for all. Terrace-solarium, relaxation area with exclusive, Jacuzzi Whirlpool. Total renovation in 2011.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2011

Hotel Benaco is in the center of one of the sweetest towns on GardeSee in Northern italy.
This family run hotel is clean, very professional, and the family is very warm, friendly...
The food is great and breakfast includes everything you want. Many rooms have a water view. We have returned again and again because it the perfect stop on our way up to Austria and Germany. Enjoy!

  • Stayed: July 2010, traveled as a couple
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2  Thank WorldPeaceCenter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benaco1908, Direttore at Hotel Benaco, responded to this reviewResponded August 31, 2011

Thank you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Benaco

Address: Via Benaco 35, 38069 Torbole, Nago-Torbole, Italy
Phone Number:
Location: Italy > Trentino-Alto Adige > Province of Trento > Nago-Torbole > Torbole
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #8 of 33 Hotels in Torbole
Price Range: $92 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Benaco 3*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to the Hotel Benaco we, the Nodari family, are happy to have you as our guests!Since 1908 we have been welcoming our guests with joy and enthusiasm. Front lake location and good food at the port of Torbole since 1908. Some rooms with balconies and lake-views. A short walk 50 mt from the beach. Two private parking and one free MTB storage. Terrace-solarium, relaxation area with exclusive jacuzzi-whirlpool and roof garden. ... more   less 
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