We stayed at the Bramante from the 6th July to the 13th and were participating in the local hot air balloon festival. The hotel has a 4* location but the service was non existent. There was no lunch available at the weekends even though the pool attendant had lunch brought to him by the pool. He then served lunch to us during the week with no shirt, swimming trunks and a nipple stud!!! This is not 4 star service by any stretch of the imagination. One of our group was served swordfish salad without the swordfish and other dishes were minus ordered side dishes.
The ladies of our group were not assisted by the pool attendant in moving the sun beds or parasols, this was left to us to do whilst he sun bathed. He was obviously more interested in working on his tan and smoking.
The air conditioning is poor and only emitted slightly cold air, it was more comfortable to sleep with the door or window fully open.
Basically, the hotel has a superb location and setting but the lack of customer care lets it down hugely and it is very expensive for what you get.
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- Also Known As:
- Bramante Hotel Todi