Beatiful location and well laid out grounds and apartment, badly let down by service. as a residence user you are a second class citizen, the circular pool is only for use by golf club members and seats along two sides of the 'residence' pool are reserved for golf club members only too. The beach area linked to the resort is excellent, clean, well laid out but again, residence users are resticted to a small area to one side - its lovely but the separation doesn't make sense. Clean fresh apartment on arrival but after 5 nights of summer heat we had to ask for our sheets to be changed as it didn't appear to be happening otherwise. Also expected toilet tissue to be topped up, but we were told to buy our own. Residents pool users must wear a swim cap, unlike the circular pool which does not have this requirement. The bike rental turmed out to be free of charge, sadly only one of three bikes we had use of was deemed safe - inappropriate heights, lack of brakes and airless tyres, we were sent along to the golf caddy hut but yet again were advised that the air compressor was only for use on golf buggies. We did expect better service, the location more than made up for the failings but would think twice about using this accomodation again
- Official Description (provided by the hotel):
- Cosmopolitan Residence features both two and three-roomed apartments with garden or balcony. The 42 units, all of which facing the large swimming pool (50 x 21 mt), are equipped with cooking angle, air conditioning/heating, TV SAT, telephone and internet WI FI. Facilities: swimming pool, children playground, bike rental, laundry, private parking, shuttle bus service to and from Cosmopolitan Beach. Open all the year round. ... more less
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- Also Known As:
- Cosmopolitan Resort Tirrenia, Italy - Pisa