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“Sting in the tail”

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Villa Imperiale Hotel
Ranked #15 of 20 Hotels in Spotorno
Reviewed June 24, 2013

This hotel is in a splendid location, centrally placed on the tree-lined promenade and a few steps from a gorgeous beach. It backs onto the pretty, narrow streets of Spotorno old town, so is convenient for strolling past shops and restaurants.

Fairly recently renovated (I think), the hotel has lost none of its attractive, period features. Our room was magnificent - spacious and with a huge private terrace overlooking the promenade and the sea beyond. Pity the sun didn't shine more during our stay!

We were given a warm welcome by efficient female staff - who had also been helpful via e-mail when arranging the booking.

The food in the restaurant was excellent, with very good service from the female waitresses.

All of the above made for an excellent short stay during our drive through northern Italy.

The sting came in the last 30 minutes of our three day stay - at checkout.

I would offer the following tips for the man (owner? manager?) who dealt with us as we prepared to leave:
1. When customers check out, professional hotels offer a fully itemised bill - not a scrap of paper with a hand-written total.
2. If customers insist on having an itemised bill, please prepare this with good grace - and make sure it is correct.
3. If customers notice one obvious mistake (for example a charge for lunch - when only dinner had been taken) on your reluctantly produced itemised bill, do not be surprised if they suspect there might be other errors.

To other travellers - don't let these comments put you off staying at this otherwise excellent hotel. Just make sure that one of the efficient and helpful female members of staff is on duty when you check out.

Room Tip: Well worth paying the extra for one of the rooms with private terrace
  • Stayed: May 2013, traveled as a couple
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2  Thank juliadarwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 - 9 of 100 reviews

Reviewed August 16, 2010

We will never ever again book this hotel we rather sleep on the street than in this noisy and very unfriendly hotel. People dont even say Hallo, they give you the feeling that ok if you really want the room you can have it. Unprofessional, the receptionist a long hair did not even look at you when we were there and did not even ask if we would need help with the luggage. the only thing he said that we have to move the car right away. Noisy at night, children beds uncomortable, the breakfest was apart from the crossiants a disgrace. Depending when you got up you either had something left or not. Service Personal absolutly useless. We spend 300 EURO a night for one room with bath. Please avoid this hotel as the management should know that we are the clients and tha we bring the money and we should get a good service. The Hotel hass 3 stars I would give them 0 stars.Want a good hotel directly on the beach go to the Albatros in Varigott value for money. PS. Best would be to close this hotel down.

  • Stayed: August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Thank nembro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 days ago via mobile
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Stayed: September 2017, traveled as a couple
Thank frappaesimo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 6, 2017
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  • Stayed: August 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gilles L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2017 via mobile
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Stayed: July 2017, traveled with family
1  Thank Gabriella Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2017 via mobile
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Stayed: July 2017, traveled with family
1  Thank Montedecoro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2017 via mobile
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Stayed: June 2017, traveled as a couple
Thank Abbronzati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Imperiale Hotel

Address: Via Aurelia 47, 17028 Spotorno, Italy
Location: Italy > Liguria > Italian Riviera > Spotorno
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 20 Hotels in Spotorno
Price Range: $113 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Villa Imperiale Hotel 3*
Number of rooms: 26
Official Description (provided by the hotel):
Villa Imperiale is the result of a meticulous restoration of a 19th century villa; the comfort of a modern hotel is combined with the traditional local hospitality and good food. In Terredimare restaurant our chef proposes menus that enhance traditional flavours with products of Ligurian sea and earth. The hotel situated along the promenade of Via Aurelia in front of the garden and our beach, offers different categories of rooms; Standard, Superior, Suite and Dimore, these last with terraces, all with air conditioning and the best amenities for your comfort. ... more   less 
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