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“Feb 2012 wp” 3 of 5 bubbles
Review of Villaggio Olimpico Sestriere

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Villaggio Olimpico Sestriere
Ranked #1 of 22 Hotels in Sestriere
Certificate of Excellence
Armagh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Feb 2012 wp”
3 of 5 bubbles Reviewed February 20, 2012

We are just back from sking trip to Sestriere , our first experience , the village and sking was great . The Olympic Village appartments were Ok , they are clean & basic , food in the place isn't great , the pizza's are good . However I want to warn anyone going, to check their room cards for any cracks etc BEFORE you leave reception area , we were given a cracked card for our door, it worked so we were not bothered however on checking out the very rude Reception guy at 6.30 am insisted that they would never issue out a broken card and that we must have broken it and therefore charged me 10 euros - I was raging and it spoiled my experience at Oylmpic Village . Also keep your receipt for 100 euro desposit you need it for check out . We had booked the housekeeper to check our rooms ( in order to receive your desposit back) but of course she didn't turn up and all was needed in the end was the receipt to get your money back . At check in, which is manic they will give you a card that you can put money on so you can buy drinks at the bar you will be told the min is 30 euros , wrong ! my husband was able to put 10 euros on it the next night. You will find the noise level high in the rooms but because we were so tired it didn't bother us , the safe was unreliable and kept going into error mode and therefore I had to get it opened up twice. Only for the Rude receptionist I would have given a better reveiw .

  • Stayed February 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank wparmagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore at Villaggio Olimpico Sestriere, responded to this review, February 21, 2012
Dear Mr
thank you very much for sharing with the web community your past experience with us and for the words about the property .
We are very very sorry for the inconvenience about the reception staff.
So far as your comment, we thank you for your opinion at the check/in-out that is going to improve our front desk services.
We do look forward to welcoming you again for your next white week holiday at the Sestriere Olympic village.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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880 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Harrogate, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 17, 2012

Skied Sestriere for 2nd time. First stay at Olympic appartments. Yes fairly basic but clean and adequate if holiday is focused on the skiing. Useful small supermarket on site too. Stayed in F block so just across from piste. Good access to pistes and lifts. Sestriere and Milky way fantastic amounts of skiing too. Much better prices than France too.
Yes some noise from corridor as main bedroom along side but not late noise..
Recommend them as long as not looking for luxury.

Room Tip: F block nearer to acess to slopes
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank GrahamandRachel_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore at Villaggio Olimpico Sestriere, responded to this review, February 20, 2012
Dear Mr Rachel,
thank you very much for sharing with the web community your past experience with us and for the nice words about the property and the milk way .
My self and my team look forward to welcome you again at the Vilalggio Olimpico during your next visit to Sestriere - Italy- .

My warmest regards .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed February 7, 2012

Just got back from a weeks snowboarding in sestriere stayin at the olympic village apartments. Heres my thoughts...
Location to slopes: from the aparment its a 5 minute walk to the gondola that takes you up the mountain to access sauze doulx, sansicario, cesana and claviere, a 4 man chair lift and a small drag to access sestrieres own slopes.
Location to village centre: its a good 10 walk up hill to get to the shops, supermarkets, bank, bars and restaurants.
Apartments: they are supposed to sleep 4 people but 3 adults is about right. If you were a family of 2 adults and 2 children they would perfect also. they are clean and warm, the kitchen is a bit small but good enough to knock up breakfast and a quick bite to eat in the evening. the bedroom is big enough to pull the beds apart if needed and theres plenty of hanging space. towels are supplied along with basic toiletries but there is no maid service so dont expect fresh towels or your beds made during your stay. the numbering system for the apartments and the layout of the complex is a little confusing but you soon get used to it.
Hotel amenities: the hotel has a bar with large screen tv playing mostly italian football and they also have some old guy playing a keyboard and singing a couple of nights. not very exciting but the beer and wine are cheap enough. they have a system for paying where you a given a credit card to load up with money at reception then use in bar and restaurant. the restaurant is self service style but food was disappointing, there is also a pizza corner which was ok and you do get vouchers to try both when you check it. the vouchers will be dated for when you can use them. there is a small conference room that doubles up in the evening for shows but they are geared up the the mainly italian guests which is probably about 80% of the guests. there is a small supermarket where you can buy everything that you would need to selfcater for a week and the price of things are pretty good. there is a swimming pool and a well equipt gym that you get free use of and theres also a beauty spa offering everything from massage to pedicures, a hairdressers a small gift shop that was pretty expensive and a nightclub but it was only open once during our stay.
Sestriere is a fantastic place to ski and board but if youre looking for busy bars and night life i would stay in sauze doulx.

Would i go back to the olympic apartments? Simple answer is yes!!

  • Stayed February 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank marraz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed January 30, 2012

I have been to the Olympic Village in Sestriere twice already and I am happy to notice their effort to improve the service and the overall experience.
The apartments are very nice, full of light and with a lovely terrace overlooking the mountains.
They provide daily service (bathroom, vacuuming, bed making etc.) and the bad sheets are changed twice during the day. The common parts are spotless and pretty well kept.
Just a few steps from the departure of the chair lifts, the village is a big complex with several restaurants, bars, swimming pool, gym, supermarket and beauty center.
The ski experience it’s just amazing: you have access to an incredible number of slopes being a system of different ski station all linked together. All slopes are VERY well groomed and prepared.
We have tried the "a la carte" (DiVino Olimpo" restaurant to celebrate a friend's birthday and we were very surprised by the quality of the food, of the service and the prices. the bar and the WINE BAR are really good and the personnel nice and helpful.
Unfortunately, a friend had his ski-helmet and ski mask stolen in the ski-room after he forgot them for not more than 10 minutes and the receptionist we talked with couldn’t care less (a bit of sympathy is free and makes things MUCH easier)
The reception is the only part of the experience that deserve improvement: the lack of consistency of the level of service provided is quite frustrating: you need to be lucky and deal with a nice and helpful person, otherwise, as happened to us, you get a "don't know/don't care" attitude that will make you upset.

  • Stayed January 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dravizza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed January 29, 2012

If you stay here make sure you have a bedroom not sharing and sleeping on the bed settee. Its hard. Accommodation is basic and free flow restaurant is poor the food already cold before you get to your table as you choose starter and main at the same time. Pizzas however are of a good quality. Location near gondola and chair to Alpette good but if you can afford a hotel in village providing good food do so. This is cheap and not so cheerful. On the plus side pool and gym is good and clean

Room Tip: Rooms quite hot and noise from corridors think youth hostel not hotel. Equipment in rooms also quite...
See more room tips
  • Stayed January 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank bikerbabe07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed January 20, 2012

My husband, my 2 years old and I, stayed in an apartment to sleep 4 people, self catering, for one week in December, before Christmas.

The apartment was spacious with living area, bedroom, kitchen area, bathroom, and balcony. It appeared clean on arrival, but walls were worn and marked., the shower was tiny, with missing tiles, the smoke/mould smell in the room, coming out from the heating system, was unbearable. Throughout our stay we did not have any maid service at all.

The staff in general is unprofessional and disinterested. They just look like they don’t want to be there! They were completely unhelpful; I had to ask for every small little detail of our stay, and I still received the wrong information for how to access to the parking, where our apartment was, our services. And the problem wasn’t the English language as I was speaking in Italian.

The hotel has a small gym and swimming pool, but it turned out that the Jacuzzi and sauna are not part of the Olympic Village package and you have to pay extra if you want to use them for half an hour.

The local town of Sestriere is a 10 min walk, all up hill. Not the nicest town that I have seen in Italy, takes a while to get the feel for the place...has a bank and a few cash points, some restaurants and bars. Overall I would say that Sestriere is a fairly good place where you can have a good time skiing (better if you are an experienced skier). But definitely there are better places in Italy like Sauze D’Oulx or Monginevro or the Trentino Alto Adige region.

Definitely we wouldn't go to the Olympic Village again and wouldn't recommend it.

  • Stayed December 2011, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Francesca L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenford Middlesex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed January 5, 2012

average hotel, long queue at check-in, good italian food, need to paid 100 euro deposit and remember to get this back, you need to clean your room and kitchen before check-out.
THE BIGGEST PROBLEM IS THAT YOU NEED TO WALK 20 MINUTES TO SKI SCHOOL MEETING POINT UP THE HILL - VERY DIFFICULT AND DISAPPOINTED. (specially with kids)
If you want to leave equipment where ski meeting point then it cost you extra 5 Euro per ski with boots per day.
Agent Thomson never said anything

  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank tomasz b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OlimpicoSestriere, Direttore vendite at Villaggio Olimpico Sestriere, responded to this review, May 14, 2015
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Villaggio Olimpico Sestriere

Property: Villaggio Olimpico Sestriere
Address: Via Sauze 14, 10058 Sestriere, Italy
Location: Italy > Piedmont > Province of Turin > Sestriere
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Sestriere
#1 Spa Hotel in Sestriere
#1 Luxury Hotel in Sestriere
Price Range (Based on Average Rates): $
Hotel Class:4 star — Villaggio Olimpico Sestriere 4*
Number of rooms: 300
Official Description (provided by the hotel):
The Sestriere Olympic Village is a unique space built in order to remember that Sestriere has had an hystorical role as Olympic venue. Perfectly ensconced in the natural landscape that surrounds it, the Olympic Village overlooks the breathtaking scenery of Argentera Valley and Monti della Luna Mountains. The resort has been conceived in full respect of the surrounding territory and includes 7 different buildings named from A to F plus a last block named G, easy to identify because of its big window tunnel roof. Here, it is set the global polyfunctional area which overlooks the newly open sky slopes for beginners. THE SERVICES: The Sestriere Olympic Village guarantees fabulous vacations, whether you wish to practice sports or simply to relax in the summer as well as in the winter. A fully equipped health spa fitted out with saunas, steam bath, jacuzzi, massage area; a swimming pool (12 m x 6 m) and a gym is at disposal of the guests. Our little guests have a special children recreation area which includes a mini club and entertainment activities (3-12 years old) Security is guaranteed 24 hours a day thanks to the reception and surveillance service. Each apartment is provided with a reserved indoor parking place; Ski school, ski storage, rental and maintenance are available within the premises of the Village. The other services at disposal of our guests are located in a global multifunctional area: 2 bars, self service, restaurant, pizzeria, bar Risto Grill on the roof top, wine-shop. ... more   less 
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Also Known As:
Villaggio Olimpico Hotel Sestriere

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