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“Super Friendly Hotel”
Review of Hotel Serena

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Hotel Serena
Certificate of Excellence
Reviewed February 1, 2014

Our room was too small for three adults but more a fault with our holiday operator rather then the hotel itself. Our welcome was huge, our flight was delayed yet they saved our evening meal for us. Food was excellent, room warm, perfect location. Great. I would stay there again.

Stayed: January 2014, traveled with friends
1  Thank Simon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 - 66 of 208 reviews

Reviewed January 28, 2014

The Hotel Serena hugs the side of the piste and the Apine charm of the exterior is carried through the reception, bar and dining areas. The staff are very welcoming and effortlessly put you at ease. (Mario whose lovely wife owns the hotel even got up at 3.30 in the morning to ensure guests left with a hot drink inside them on departure).

The room was spotlessly clean and spacious-though the wi-fi offered in the bar doesnt reach the rooms. Another small niggle was that as I am 6' 3" tall, the bed was too short! Did not detract from what was good value accommodation. The food was plentiful and to a high standard with different options each night. There has been some whinging on here from vegetarians about the lack of choice (though the first course offered at least 20 hot and cold vegetable and salad buffet options each night). I would recommend that if you have a specialist diet you check with the hotels as most ski resorts' menus tend to be very meat biased. Dinner was made all the more enjoyable by the staff, Val (who is VERY funny) and Angela, and the fact that a very good local Sauvignon Blanc was priced at only 20 euros. There is also a heated boot room and a hot tub and sauna in the basement.

A quiet location though only a few 100 metres from the bars and shops, I can't recommend Hotel Serena highly enough.

Room Tip: Its all good! There are rooms that faced the piste, but as we didnt spend that much time in the room...
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  • Stayed: January 2014, traveled with friends
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3  Thank Stejaski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

Just returned from great week in Serena. Hotel is ideally located next to main slopes literally 2 lifts from cable cars. Super food and extremely friendly staff. Hotel is warm and welcoming and cleaned to an exceptionally high standard. Only small criticism was lack of wifi in rooms but then again whole resort seemed to suffer from lack of good wifi. Would recommend and return.

Stayed: September 2013, traveled with friends
3  Thank Gegster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

Have just returned from a weeks ski-ing in Val Gardena and had such a fantastic time. This was our first time in The Dolomites - ski area is stunning and the Hotel Serena was great. The owners were very welcoming, answering many questions directly before arrival and then helping to create a really relaxing atmosphere in the hotel itself. The hotel and the rooms are spotlessly clean - the housekeeping staff do a great job. The service in the restaurant from Val and Angela was really friendly and efficient yet unobtrusive and the food each evening was great!

Only one minor issue - there is wifi in the hotel but it doesn't really work that well in the bedrooms.

The hotel is ski-in/ ski-out and suited us perfectly for our first visit to The Dolomites. I would absolutely recommend this hotel - thanks for a great stay!

Stayed: January 2014
1  Thank darbyrw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 5, 2013

Just enjoyed 2 weeks of fantastic mountain walks and a lovely friendly hotel.We enjoyed several people adding a touch of tyrolean charm Assunta joining in,such a wonderful atmosphere.The food was to die for,never seen such a variety of vegetable dishes for starters and fresh salad,followed by a choice of 3 first courses and 3 main courses,then the desserts,well all I can say is -go and see for yourself.Assunta always a warm smile to greet you when returning to the hotel.Everyone an individual,not a number.The rooms were lovely and clean,and the flowers in the window boxes were what you would expect in the Alps,no dissapointment there.The balcony and views were fantastic.Would reccomend.

  • Stayed: August 2013, traveled as a couple
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1  Thank Pam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2013

My friend and I spent the most amazing week in the Hotel Serena, it was one of the best holidays ever. Assunta and Mario were perfect hosts, they couldn't do enough for us. The staff were friendly and the food was sublime. We had a gorgeous room looking out onto the mountains and the nearby ski slopes , the views were heavenly. The resort is perfect for beginners & experienced skiers. My friend and I don't ski but we found plenty to do, sight seeing, walking and visiting nearby towns. For a bit of pampering the hotel also has a Jacuzzi, massage bed and sauna.. I cannot speak highly enough of the Serena , we will definitely return. Highly recommend.

Room Tip: I should mention that the twin bedded rooms are right next to each other and cannot be moved. For so...
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  • Stayed: March 2013, traveled with friends
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Thank gretagarbo_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2013

Thanks to Assunta and Marios with their friendly staff we had a lovely stay at the Hotel Serena!!
The food was excellent and the hotel lovely and clean. We had a beautiful mountain view from our room and enjoyed sitting out on our balcony in the late afternoon soaking up some sunshine after an exhausting days skiing. There is an excellent heated boot room with direct access onto the slopes. We have been skiing for about 18 years now and this is one of the nicest hotels we have stayed in and would definitely return in the future.

The hotel is excellent for beginners as the nursery slopes are right outside the door, however if like ourselves you are more experienced be prepared for the up hill walk to catch the gondola to access the rest of the mountain, although once up there the views are amazing and there are plenty of runs for all. We thoroughly enjoyed the large snow park in Selva which had plenty of choice for both children and adults .... So much fun!!

Thank you for a lovely stay

Room Tip: Request a room at the front of the hotel for a nice sunny balcony in the afternoon
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  • Stayed: March 2013, traveled as a couple
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Thank 215SusanB215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Serena

Address: Strada Puez 22, 39048, Selva di Val Gardena, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Selva di Val Gardena
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Wheelchair access
Hotel Style:
#2 Best Value Hotel in Selva di Val Gardena
#27 Spa Hotel in Selva di Val Gardena
#28 Family Hotel in Selva di Val Gardena
#38 Romantic Hotel in Selva di Val Gardena
Price Range: $50 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Serena 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Hotel Serena Val Gardena/Selva Di Val Gardena, Italy

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