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“First disappointing meal after 20 ski trips in the area”

Rifugio Emilio Comici
Certificate of Excellence
Cuisines: Seafood
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Late Night, Breakfast, Lunch, Delivery, Reservations
Reviewed January 20, 2014

After taxi ride, cable car ride and finally a chair lift finally reached restaurant on a very snowy day full of anticipation looking forward to a very good meal. Table booked for 2.00 p.m. but it was 2.30 before we had any service. When food did arrive we had one main course and two plates of vegetables. 35 minutes further main courses turned up. 15 minutes later the rest of the vegetables arrived. At this point we gave up and left. Both tables either side of us had the same problem, with one person eating his main course while his friends had all ready eaten their deserts..

2  Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea Z, Responsabile reception at Rifugio Emilio Comici, responded to this reviewResponded January 23, 2014

Dear guest,
We want only to reply about this review,
We can accept a negativ review for what happened at the Rifugio Emilio Comici during your lunch,
but three bad reviews on 6-7 people pro table is a little bit excessive.
I explained only my compression to your trouble, i apologized with kindness and gentleness mode.
I explained that in the busy days it happens to wait some minutes for have all dishes on the table.
Best Regard
The manager Florian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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123 - 127 of 1,502 reviews

Reviewed January 14, 2014

Good food is all very we'll but it is best enjoyed if you are all eating at the same time. A meal for 8 resulted in one main course and side dishes being served half an hour before the next, then another 20 minutes for 2 more etc etc. the staff, who were excellent, were clearly embarrassed, other tables were complaining, and the Manager's attitude was a bit like a pat on the head and a "there there never mind" It is the first time we have had a complaint about any restaurant in.the area in many years of coming here, and will certainly not be going back. There are so many restaurants with excellent food AND good service. A major disappointment.

1  Thank 282WendyR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Andrea Z, Responsabile reception at Rifugio Emilio Comici, responded to this reviewResponded January 23, 2014

Dear guest,
We want only to reply about this review,
We can accept a negativ review for what happened at the Rifugio Emilio Comici during your lunch,
but three bad reviews on 6-7 people pro table is a little bit excessive.
I explained only my compression to your trouble, i apologized with kindness and gentleness mode.
I explained that in the busy days it happens to wait some minutes for have all dishes on the table.
Best Regard
The manager Florian

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

A seafood restaurant on 2145m. One of the few top places in Sella Ronda with great lobster pasta and good sea bass as well as overall cool ambiance with champagne bar outside and oysters and all the nice things. The service is a bit messy but you can live with it. A little bit on the expensive side (average dish is E22-24) so please mind.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Dmitry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2013

My wife and I finally figured that too heavy a meal = falling off your skis, so the lightly grilled sea bass with pesto sauce was in order. It was lightly grilled on the outside and juicy on the inside.
The ambience was warm and inviting, and the walls were adorned with all the celebrities who had come over the years. Service was good although pricing was on the high side. I suppose it cost quite a bit to get the food to 2000 meters above sea level!

Thank Terence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2013

We stopped here for a quick hot chocolate after a long walk in the mountains. It was absolutely delicious and we returned another day for the same. Just to note - you have to pay a service fee to sit inside, but you can sit outside without the charge and enjoy the wonderful views. Stunning location and highly recommended.

    • Value
    • Atmosphere
    • Service
Thank moonbaby250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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