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“Holiday of a life time for the coe family” 5 of 5 bubbles
Review of Hotel Mediterraneo Sorrento

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Hotel Mediterraneo Sorrento
Ranked #2 of 19 Hotels in Sant'Agnello
Certificate of Excellence
Rochester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Holiday of a life time for the coe family”
5 of 5 bubbles Reviewed November 7, 2013

I have just returned from Italy after a 7 night holiday at the Mediterraneo with my family,and the only way I can some it up is with FABULOUS! .The hotel was beautiful and very comfortable with stunning views and amazing food both at breakfast and evening,all of us would like to say a big thank you to all the staff, who we will remember forever for making our stay so special.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank andrew c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,220 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Jacksonville, Florida
1 review
5 of 5 bubbles Reviewed November 5, 2013

The hotel and staff were top notch 5 star quality. My wife and I were to have a garden view which over looked the courtyard , pool and gardens. They had up graded us to a wonderful room with a bay view. The only problem I had was with was the shower, It was to small for a 6'2" man.

Room Tip: Did not use fitness center or the spa.Sorrento
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hjong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northumberland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed November 4, 2013

There are many good things to say about this hotel such as the views, location, cleanliness, pool area, gardens, public areas and the majority of the staff. There are however a few gripes that are such simple things to remedy it shouldn't take a guest to point these out to an experienced hotel that has been open for many years.
Breakfast, in our opinion, was on most mornings a disaster. The hot food was poor and the scrambled eggs just a big mushy mess, the toasting machine only toasted one side of the bread and needed to be put through twice per side to even resemble toast, this caused a sizeable queue and most people just gave up. If you went for breakfast after 9am then you took pot luck as there was very little left unless you fancied some cake or biscuits. We learned after a few days that you could order 'speciality' coffees and omelettes from the kitchen, this was never explained to us or offered by the staff.

Lunch by the poolside was excellent on each occasion that we had it and we would highly recommend it, especially the pizzas!!

As we were half board we ate most evenings in the main restaurant on the fifth floor with its fantastic views. Meals were pretty good although a little on the small side but cooked to perfection. My wife is a vegetarian and initially, once we extracted from the staff that there was a separate menu, the choice was ok, however, they seemed to run out of things very quickly. When we pointed out that there was a note at the foot of the menu saying "more options available upon request" we were quickly shot down in flames by the maître d who insisted this was wrong and the menu had been the same for 8 months, if it's wrong then put it right !!! We decided to eat out a couple nights and can highly recommend the 'Moonlight' restaurant just around the corner, fantastic food at a very reasonable price.

On the whole the majority of the staff were fine and polite, the maître d had his mind elsewhere as he didn't even say hello to you when you arrived at mealtimes, a real grumpy old [--]

The above might sound a bit picky, but these are simple things that should be second nature to a good hotel and staff. No doubt we should have complained during our stay, but if the hierarchy can't see these blatant problems then is there any point in complaining ???

One special mention to our maid who kept our room in perfect condition during our stay and was always on hand to assist with the terrible key system that the hotel has.

Overall we did enjoy our holiday in Sorrento and were blessed with excellent weather for October, however, we will not stay at the H M in the future.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
8 Thank Geordiemags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 1, 2013

We traveled through Italy for 10 days and this hotel was above and beyond in every aspect. the location is great, the room had an amazing view, it was the best hotel service in Italy (the staff was soooo nice and helpful! in special the front office manager) , the food was incredible... not just the amazing breakfast buffet but also the vesuvio restaurant for dinner!! It really gave us a honeymoon experience! We loved Sorrento and the whole Amalfi area, and no doubt when we go back to the Amalfi Coast, thats where we will stay again!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jacquelux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

I design Culinary Tours for customers of my gourmet kitchen store and this was an excellent hotel on my itinerary. The view was fantastic as well as the location, staff, and meals. The entire facility was very clean. Being a Canadian, I had to go swimming in the large, refreshing outdoor pool. I would definitely stay at this hotel in the future.

  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Barb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riverdale, NY
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 31, 2013

Hotel Mediterraneo in Sorrento is lovely and the staff could not be more helpful. Anything we needed was accommodated and the service was professional. We enjoyed the bartender who went by the name "Nobody" and insisted that "Nobody will take care of you". Our favorite staff was Francesco who responded to every question and request with a smile, He made us feel welcome and at ease. The Hotel is beautiful. The town is beautiful. We would definitely return.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fcdg66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haugesund, Norway
Level Contributor
4 reviews
3 hotel reviews
4 of 5 bubbles Reviewed October 31, 2013

A very nice hotel with a lovely garden and a friendly staff, but too much noise from rooms next to you. This has nothing to do with people living next to you, the problem is with the rooms itself.
But overall, it was great value for the location and time of year.

  • Stayed October 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ThorArne3509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Mediterraneo Sorrento

Property: Hotel Mediterraneo Sorrento
Address: Via Crawford Marion 85, 80065 Sant'Agnello, Italy
Location: Italy > Campania > Province of Naples > Sant'Agnello
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Luxury Hotel in Sant'Agnello
#3 Romantic Hotel in Sant'Agnello
#4 Family Hotel in Sant'Agnello
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mediterraneo Sorrento 4*
Number of rooms: 69
Official Description (provided by the hotel):
Hotel Mediterraneo Sorrento sits on a cliff overlooking the sea of Sorrento bay about one kilometer from the city center. It is an easy walk but you can also take our free shuttle. The breathtaking sea view and friendly, personable staff make it the perfect place to spend your vacation on the Sorrentine Peninsula in a 4-star hotel. The Mediterraneo has a pool surrounded by palm and orange trees, a private beach, parking and a free wi-fi connection. Get ready for an unforgettable experience that is surprisingly affordable. ... more   less 
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Also Known As:
Hotel Mediterraneo Sorrento Italy/Province Of Naples

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