Just come back from a 5 night stay at La Pergola with my parents and partner and frankly it completely ruined our whole stay in Sorrento. The hotel was well below par and not what we expected at all considering the hefty price tag paid. The rooms were very basic, no double beds, just twins pushed together. No bedside table for my partner, he had to use a chair. We were given towels with holes in which looked like something my cat had had a go at. There were TV's in the room which you couldn't watch because there was no decent reception. Yes there was a pool... just dirty and full of leaves! The outside bar didn't open once the whole time we were there either. Breakfast was limited and mostly inedible. The 'hot' scrambled eggs were stone cold and we saw flies sitting on the slices of ham and cheese, so after the first morning we never went back down for it.
Worst of all though, was the constant noise at all hours of the day and night inside the hotel, meaning we were left extremely sleep deprived. Upon complaining to the manager (who couldn't care less) the response was that we could move upstairs at a cost of 80 euros per night, per person. Just an absolute insult.
The cleaners start at about 6am in the morning, so if you weren't up at the crack of dawn then your room didn't get cleaned. Me and my partner actually wanted a lie in with the price being that we didn't get our room cleaned for 2 days. The hotel is a 20-25 minute walk from the main square and shopping area so expect to walk as well.
Worst hotel all 4 of us have ever stayed at. So incredibly disappointed.
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- Also Known As:
- La Pergola Hotel
- La Pergola Sorrento
- Hotel La Pergola Italy/Province Of Naples