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Hotel La Pergola
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Reviews (342)
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All reviewsroof terracebasic hoteljust returned from a weektowels changed every daysingle fileamalfi coastthree starmain towncold meatscerealtrainjacuzzipavementsunbedsroadsmaidsercolano
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Reviewed September 6, 2013

Yet again we had a lovely 2 weeks at La Pergola. This is a lovely hotel, all the staff are friendly, including the cleaning ladies who don't speak English. Raffael the head waiter is excellent as always, he really goes out of his way to make sure we have everything we need. For example, at breakfast he makes sure nothing runs out. One night my husband was too ill to go down to dinner and so he offered to have some food sent up to him which was very thoughtful. We enjoyed the option to dine at Cafe Latino, which is the hotel's restaurant in the centre of Sorrento. As others have said, the food is basic but it is a 3* hotel. We like the house white wine, it's around €12 a bottle which I think is reasonable for a hotel and it was €3 for a large bottle of mineral water. I don't think you would find it any cheaper in a restaurant. We paid €80 for 2 weeks' air conditioning but this was our choice, you really need it in August. Although it's a longish walk into Sorrento (about 15-20 mins), we have never minded this because there's so many shops to look at on the way in :). Just one tip - don't pay exorbitant prices to go on the Thomas Cook trips (we never saw the rep once by the way). Go to the Foreigners Club (tourist information) instead in Sorrento and pick up the bus & boat timetables, you can do all your trips for a fraction of the cost. e.g. a return bus ticket to Positano is under €8. If you shop around like we do, Italy isn't overly expensive. The Sorrento market is a must!

Room Tip: Get a top floor room as it's quiet.
  • Stayed: August 2013, traveled as a couple
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1  Thank choctruf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

We enjoyed 11 nights at La Pergola in August 2013. This is a basic, quiet hotel and you get what you pay for (this was one of the cheapest hotels we could find in Sorrento). Food OK, basic table d'hote menu in the evening with the option to go to a restaurant in centre (still limited menu as part of half board but nice setting and location). Room small but clean - we had no view or balcony but again in Sorrento, we didn't expect to. It is a 20 minute walk on a busy road to get to Sorrento centre.

Good points:
All staff were very friendly and welcoming (including Restaurant staff, cleaning staff and Reception).
Clean and room towels changed everyday
Option to go to Cafe Latino in central Sorrento for dinner as part of half board.

To address some of the comments made by others:
Hotel bar prices were the same as everywhere else in Sorrento and whilst they did charge for ice, they did not seem to mind people buying alcoholic and non-alcoholic drinks at supermarket and drinking on sun terrace and by pool.
You do have to pay extra for air con but this has been standard in most European holidays we have been on recently.
The solarium was open - there were lots of loungers and chairs on the roof terrace for sunbathing as well as covered area.
People complain about the TV but is this really what you visit Sorrento for?
There is no entertainment in the hotel but there is plenty in Sorrento.

Italy is expensive. Especially compared to Greece and you just need to trake this into consideration when looking at value for money.

Room Tip: Pay for the balcony if you want it.
  • Stayed: August 2013, traveled as a couple
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1  Thank Cath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

the staff was fantastic. we went there with so many places to see and did not leave Sorrento, we loved it so much we are planning to go back with our daughter next time. The only down side to our seven days was the frogmarch that the Thomas cook rep took us on, once we meet them in town (round the bars and clubs that they use),the third day we was there, and that was after she charged us ten euros each but you don't get a receipt for, and every where she took us we had found for our self's already!!! Also The rep was not at the hotel a lot but you get a office telephone number you can ring if you needed help.( and good luck with that).

  • Stayed: August 2013, traveled as a couple
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1  Thank Dennis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2013

This is a lovely, friendly hotel set on the outskirts of Sorrento with wonderful views of the Bay of Naples and Mount Vesuvius from the rooftop solarium, where one can catch the hot Italian sun's rays whilst enjoying a drink brought up to you from the bar. With only 36 rooms the genial staff get to know their patrons very well and soon become good friends. The rooms, most with balconies, are en-suite. Although there is air-conditioning available, there is an additional charge for its use (up to 10 euros per day). In front of the hotel is a medium sized pool and sun terrace plus a delightful garden terrace shaded by orange trees. The meals at La Pergola are first rate; Continental breakfast and Silver Service in the evening. The food is fresh and beautifully prepared and presented all under the watchful eye of Raphaelle, the Head Waiter, who made us feel really welcome.
This hotel is ideally situated for visiting Pompeii, Herculaneum (Ercolano), the Amalfi Coast, Naples and the stunning island of Capri.
This is a hotel I would gladly return to.

Room Tip: Rooms at back of hotel are quieter.
  • Stayed: August 2013, traveled as a couple
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Thank KathCousens63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2013

I paid for me and my mum to spend a week in hotel la pergola for her 50th birthday. After reading negative reviews I was very worried. We went between 16th and 23rd of august and we loved it. The rooms were basic but very clean. Maids come and clean the room every day when you say it is okay to do so. The food was delicious. We do not eat fish and the head waiter Raffeal offered us other dishes instead. The pool was small but lovely and relaxing. The rooftop is amazing.

The only negative we had was thomas cook charged us for a balcony however most rooms had balconys and we could hardly fit the both of us on the balcony.

We are shocked at the negative reviews. the staff were helpful and we would recommend it. Please do not be put off. we are ready to go back already!

Room Tip: We stayed in 202 on the top floor. it was overlooking the carpark so a fair bit of noise at night, but not so bad that you cannot sleep.
  • Stayed: August 2013, traveled with family
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6  Thank Rachael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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