We are a young couple (21-23years) who never complain and I can honestly say I've had nicer rooms in college then I did in this hotel. We were VERY VERY disappointed with this hotel especially after reading the excellent comments before the holiday. We weren't expecting anything overally fancy but this hotel is far from a 3 star.
We were put on a floor which was surrounded by children which meant listening to screaming, shouting, banging etc. There was no warning that there would be schools after schools staying in the hotel night after night. We asked 3 times to be moved on to a different floor away from the children and all we got was "Tomorrow, Tomorrow". We were only taken seriously when It took a child to walk in on me changing.
The pool is dirty and barely gets any sunlight.
The staff pretend they don't understand you when you've a compliant.
No shampoo given, bed covers and towels changed the very odd time.
If 6 different secondary schools of 12-13 year old teenagers can afford to stay in a hotel like this, it says a lot about how basic this place is.
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- Also Known As:
- La Pergola Hotel
- La Pergola Sorrento
- Hotel La Pergola Italy/Province Of Naples