I travelled to Sorrento with a group and initially we were supposed to stay at another hotel which was overbooked, so a few weeks before the trip our agency confirmed that we will be accommodated at Club Hotel Sorrento. I checked the reviews and was not very optimistic about the place; still I did not have another option. I was trying to persuade myself it cannot be that bad, as sometimes reviews can be a bit exaggerated, but unfortunately this was not the case this time…
When we arrived my negative expectations were exceeded. Hotel is absolutely basic - it could not possibly be a 3 start hotel!!! Even not a 2 star one!!! And I have been to different places in Italy, so I do have a base for comparison, because hotels in Italy are a bit strange with the classification in general vs. rest of Europe.
Our room was relatively big and we were lucky to have one on the 1st floor, as the train Circumvesuviana passes just next to hotel and the guests on the higher floors were disturbed much more by the noise. Furniture too shabby - we had two chairs which were covered with various stains and looked disgusting. Stayed for 7 nights, but bed linen did not seem to be changed during this period at all. Towels were changed daily, but some of them were with enormous holes and their cleanliness was dubious. One night it was cold, I had to use one of the blankets, but was completely put off - they had stains all over and smelled awfully. I just had to put on some of my clothes on instead. In the bathroom there was no shower curtain and it got allover wet whenever one took a shower. Walls seemed to be made out of paper as I could hear very well the TV from the next room and also neighbours talking at night through my earplugs!!!
There is no fridge / mini bar in the room.
We had breakfast and dinner included in the price. What can I say about the food – it was awful and portions were funny. However the biggest problem were the plates, glasses and utensils – they were not clean at all; I got several times glasses with remaining lipstick stains, knives with remnants of food, etc. We just stopped having meals at the hotel.
Maybe the only good thing about the hotel is that it is located next to Corso Italia, which is the main street connecting St. Agnello (where hotel is located) and Sorrento. But you have to be aware that the distance from hotel to Piazza Tasso (the central square in Sorrento) is between 20-25 minutes fast walk. For eldery people it would definitely take more time than that. There was a bus stop just when you go into Corso Italia and 3 bus lines which can also take you to Sorrento center. It is not a problem to walk, but on some parts of the road sidewalks are almost non-existent, as streets are very narrow in the whole region.
My verdict – avoid this hotel it at any cost!!! There are much better other 3 star hotels and in my opinion it is really better to pay a bit higher price, but to have at least a normal stay.
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- Also Known As:
- Sorrento Hotel Sant Agnello
- Club Hotel Sorrento
- Hotel Club Sorrento Italy/Province Of Naples