Sometimes the hostel makes it seem like they are in Sorrento or that they are really close to Sorrento and it is not. The taxi won't even come to the hostel so you have to walk to the main square to catch one. And then the Taxi rips you off. Or you can walk for an hour. Also I had a lot of sheets with red stains and hair. Most importantly our room had bed bugs, which inconvenienced our whole group of six people. All of us had to waste a day in Italy to do our laundry. When we asked to be compensated for our laundry one of the managers said no and wanted us to choose between free laundry or a refund for ONE night. This was odd due to the fact that we were doing laundry because of the bed bugs and that the bed bugs were there the whole time not just one night. We ended up still paying for 1 night out of 3 and got 4 loads of washer and dryer free. The washer already has detergent which messed up the color of our clothes. The dryer also ripped some of our clothes. The owner didn't even want to talk to us and kept sending other managers to talk to us. The front desk was really helpful which is the only reason I gave 2 stars instead of one. This was my first hostel so I didn't know what to expect, but the service could've made up for our experiences and it didn't.
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- Also Known As:
- Seven Hostel Italy/Province Of Naples