We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Apartments completely did not fit to the offer from TUI travel office”

Residence Casa Metz
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Residence Casa Metz
Reviewed February 24, 2013

In the offer we had 40 squared meters apartments for 4 people. In reality we got two rooms apartments of the surface smaller than 20 m. Especially in the day room conditions for two people were unacceptable (there were no room to move and to sit). Reception desk was opened only two times for 2 hours. People at the desk could not help and referred us to the office, which was at that time unacceptable. In the offer it was written that we can come after 2 p.m., however we had to wait almost 3 hours since the reception was opened since 5 p.m.

Room Tip: Appartments 18 and 19 are extremely small, less than 20 sq. m., completely unacceptable for 4 person...
See more room tips
  • Stayed: February 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank matusiewicz50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (29)
Traveler rating
Traveler type
Time of year
Language

5 - 11 of 29 reviews

Reviewed January 6, 2012

Siamo venuti a casa Metz, pero il divano letto e' scomodissimo. Si torna a casa con il mal di schiena. Le doghe della rete cigolano continuamente anche solo muovendosi leggermente nel sonno e ti svegliano! Non sembra di essere in vacanza perche appena arrivi devi controllare se nell'inventario degli oggetti forniti, torna tutto. In caso contrario se non reclami entro mezz'ora, nel regolamento dicono ti sarà addebitato tutto alla fine. Devi pulire praticamente prima tutto l'appartamento prima di andartene. Peggio che essere a casa propria! Sbrinare il frigo il giorno prima ( quindi la spesa che vi resta la buttate tutta!). Portare giù le lenzuola la biancheria e rifargli pure il letto! Orari di receptionist ridotti ai minimi termini, quindi come non ci fossero... non si e' in vacanza (le pulizie dovrebbero farle loro e non far preparare ai loro ospiti che x una settimana pagano 1000€!!!!, la camera x chi arriva subito dopo!!) ma piuttosto sembra di essere in una scuola rigida di suore, piena di regole! Inoltre liberare entro le 10 x la partenza, senno x ogni mezz'ora di ritardo vi detraggono 25€! Oltre ai 155€ di cauzione che vi chiedono appena arrivate, en passant!!!
E buona vacanza ( se così la volete chiamare), a tutti!!!

  • Stayed: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Pinksun17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

We have just returned from the Dolomites. We stayed at the Casa Metz yet again. we have stayed there 3 times now. The accomodation is good.We had a really large balcony with deck chairs and all the pretty flowers in window boxes ( which you need to water ) you also need to take your own rubbish to the garage and recylce!! You do not get clean towels or we never did have unless you askl. the bedding is left for you to make yourself but is all fresh from the laundry. when you leave you have to clean everything and they come and inspect before you leave. The cooker is a little annoying because if you are cooking more that 2 things it keeps triping so you need to re set. Also no kettel so you need to boil water in a pan for coffee or tea.no english channels or news on the tv either !! all that said we love the Dolomites and that is why we keep returning. There is a local Spar supernmarket with good opening times 5 min away also good pizza resturant nearby. Good location for all the walking and climbing which is why we go. We drive from the airport which takes about 4 hours

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank StuShirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2017 via mobile
Google Translation

Stayed: July 2017, traveled with family
1  Thank 060780
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2017 via mobile
Google Translation

Stayed: February 2017, traveled with family
Thank Cinzia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2017 via mobile
Google Translation

Stayed: February 2017, traveled with family
Thank O_golos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2016
Google Translation

  • Stayed: September 2016, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank mim1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Santa Cristina Valgardena hotels
0.7 mi away
Smart Hotel Saslong
Smart Hotel Saslong
#2 of 29 in Santa Cristina Valgardena
223 reviews
0.1 mi away
Hotel Touring
Hotel Touring
#4 of 21 in Santa Cristina Valgardena
184 reviews
1.3 mi away
Hotel Diamant
Hotel Diamant
#11 of 21 in Santa Cristina Valgardena
138 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Charme Hotel Uridl
Charme Hotel Uridl
#17 of 21 in Santa Cristina Valgardena
86 reviews
0.3 mi away
Vitalpina Hotel Dosses
Vitalpina Hotel Dosses
#1 of 21 in Santa Cristina Valgardena
391 reviews
0.3 mi away
Boe Residence
Boe Residence
#1 of 29 in Santa Cristina Valgardena
129 reviews
Show Prices
Show Prices
Show Prices

Been to Residence Casa Metz? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residence Casa Metz

Address: Via Iman 19, 39047 Santa Cristina Valgardena, Italy
Location: Italy > Trentino-Alto Adige > Province of South Tyrol > Val Gardena > Santa Cristina Valgardena
Hotel Style:
Ranked #14 of 22 B&Bs / Inns in Santa Cristina Valgardena
Price Range: $105 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Casa Metz 3*
Number of rooms: 4
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your Residence Casa Metz reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Residence Casa Metz Val Gardena, Italy

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing