Where do I start? I cannot recommend this Hotel at all!
On arrival, we were given a cold welcome, given our room keys and lwft to find everything to ourselves. the rooms were clean and warm, very warm, too warm to be comfortable, but also very small. the beds were rock hard and singles were extremely narrow. the bathroom was also small and the shower was a joke, with the curtain closed i couldnt even lift my arms!
Further along, after being told we would have use of the sauna and hot tub included in our price. we were told by the staff it was not included (this was one of the biggest reasons we decided to stay here) and it would be 15euro per person, per hour and had to give 24 hours notice to use it!!!
The lounge area was accomodating, but always had a very bad odour coming from the toilet, as if the drains were blocked.
Breakfast was incredibly basic. stale bread rolls everyday and some dry ham and cheese. cereal was an option of cheap cornflakes or cocopops, never a hot option!
no afternoon tea and cakes, although crisps and other nibbles were available by the bar. drinks were expensive for patrons, you would expect a reasonable price to encourage people to stay in to drink, but we ended up staying out or drinking water.
Dinner was completely unnaceptable, other reviews have said it was basic, but this was student territory! for the price we paid it was horrendous, poor quality food not well cooked, bland small portions, and desserts not fully defrosted.
the only real benefit of this hotel is its proximity to the lift, but at the cost of being miles away from town, its a good 10-15 minute walk up a 1 in 3 hill, very impractical. the staff i felt were rude and unhelpful, and everything you asked them was a real inconvenience to them.
ive been on skiing/boarding trips for 6-7 years now, stayed self catered, fully catered and half board and experienced the best and worst some places have to offer, but this really was THE worst place ive stayed. The resort is excellent though and i highly recommend going, just dont stay here!!
- Also Known As:
- Hotel Edelweiss Italy/Province Of Turin