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“Great hotel, excellent customer service...”
Review of Grand Hotel Besson

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Grand Hotel Besson
Ranked #18 of 31 Hotels in Sauze d'Oulx
Geneva, Switzerland
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great hotel, excellent customer service...”
Reviewed January 6, 2013 via mobile

Short stay for a long ski weekend. Hotel was booked fairly last minute so there was some apprehension before arriving. However, this was unfounded. Hotel is a great place to stay, comfortable (rooms are not the largest, but adequate), views (mountain view rooms) are spectacular, and customer service superb (staff are very helpful and very polite, really top notch on this count). Only issue I noted was that soundproofing of rooms is not great, so I was disturbed a little on the first night by other guests talking / laughing in corridor, so if you are a light-sleeper then do beware (earplugs was the answer for me).

Can access ski lifts using hotel shuttle service so no issues getting to the slopes. Ski room is easy to access, and parking is free (we used shuttle service on first day and drove to ski lift the second day following the shuttle, altho it is a fairly simple drive).

All in all this hotel is good value for money, and our experience here was generally excellent. I will be booking here again when I return to Sauze d'Oulx in a few months time.

Stayed January 2013, traveled with friends
Helpful?
Thank SUTR001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Norwich, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 30, 2012

We cannot praise enough the hospitality shown to us by all the staff. Our daughters are vegan; we expected this to be a problem and arrived armed with soya and tofu products in our suitcase. We needn't have worried - not only were they catered for fully, but for the first time ever, they actually had a choice of vegan cuisine at every meal, including cakes and desserts.
All the staff are lovely people and extremely professional - they manage that fine line between being over-effusive yet friendly and helpful.

Room Tip: Most rooms have mountain views but it may be as well to specify this when booking.
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  • Stayed December 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank Pickworths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2012

We wanted anywhere in Italy and ended up here on a great deal.
My experience of Italian hotels is friendly helpful staff from the moment I walk through the door to the day I leave and this was no exception. Spa was another bonus a great way to unwind.
Excellent food. Plenty of choice from the buffet at breakfast plus a cooked option. Dinner, several options only a painfully fussy eater could struggle with.
The bar is pleasant enough but it is such a short walk to the lively town centre the only time I spent there was an early evening beer sat outside enjoying the sunset,
The Hotel minibus will take you to the ski lift and I think will also pick you up but. We found it easy enough to walk back through the town.
If I return cannot imagine staying anywhere else.

  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank Pistols12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bristol
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2012

We stayed at this hotel in feb 12 and can i say what a fantastic holiday and hotel, The staff couldnt do enough even down to the receptionist washing some clothes that had got dirty for us. From the front of house through to the bar and restaurant staff every single one made our stay a pleasure. Rooms are clean and tidy and the location is good for both the slopes and the nightlife. All of us (6) who have been snowboarding for many years agreed that this was the best holiday we have had and would love to go back. Personally cannot recommend it highly enough.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank chrissymox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, England, United Kingdom
1 review
Reviewed September 21, 2012

stayed at this hotel 3 night in august 2012, i think is a really fantastic hotel is not to far from the town very nice places for walk in summer. The hotel is very welcoming at the reception there is the general maneger is very helpful as also in the restaurant there is Gaitano the head waiter is very professional helps a lot and always nice with diners. The restaurant food was excellent and good menu choice. The rooms we had was nice and warm,I am sure i come back there again

Room Tip: front rooms have a fantastic view
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  • Stayed August 2012, traveled with family
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Helpful?
Thank tdg1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhyl, United Kingdom
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 13, 2012 via mobile

Stayed for 7 nights skiing trip in Jan 2012.Located at the bottom end of town with approx 10 min up hills walk to the center through the old town streets .Food was excellent and had a nice but quiet bar .Barman Geno was a good friendly guy .Spar was good but there is a charge for its use .Ski bus was very good going up but coming back was very hit an miss ,and always ended up on the main scheduled ski bus which after a 20min tour of the town stopped right outside the hotel .Rooms where clean but small.Overall a good hotel and would stay there again.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Strossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester England
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2012

We have stopped at this hotel several times, it is always warm and welcoming.
The rooms are not large but warm and cosy which is what you need after a days skiing.
Food is always good and staff very professional.
When we come to Sauze we would not use any other hotel.

Room Tip: Rooms on the first floor can have a balcony.
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  • Stayed March 2012, traveled as a couple
    • Value
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Helpful?
Thank Ann747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hotel Besson

Property: Grand Hotel Besson
Address: Via del Rio 15, 10050 Sauze d'Oulx, Italy
Phone Number:
Location: Italy > Piedmont > Province of Turin > Sauze d'Oulx
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Sauze d'Oulx
#10 Romantic Hotel in Sauze d'Oulx
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Hotel Besson 4*
Number of rooms: 44
Official Description (provided by the hotel):
An exclusive hotel where you experience the mountains in all seasons, in the splendid setting of the western Alps, for an intense week of skiing, a romantic weekend or to unwind in relaxing the body and spirit in the exclusive Besson Spa re-generation.The Grand Hotel Besson has 44 rooms, elevator, common areas, lounges, bar, restaurant, meeting rooms, panoramic terrace, solarium, ski room, private parking, garage, spa and stunning views over the valley and mountains.Un albergo esclusivo dove vivere la montagna in tutte le stagioni, nella splendida cornice delle Alpi occidentali, per una settimana di intensa attività sciistica, per un week-end romantico in assoluto relax o per ritemprarsi il corpo e lo spirito nell'esclusiva SPA Besson Re-generation.Il Grand Hotel Besson dispone di 44 camere, ascensore, ampi spazi comuni, saloni, bar, ristorante, sale meeting, terrazza panoramica, solarium, ski room, parcheggio privato, garage, centro benessere e splendida vista sulla valle e le montagne. ... more   less 
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Also Known As:
Grand Hotel Sauze d Oulx
Grand Hotel Besson Italy/Province Of Turin

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