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“Overpriced but tasty” 3 of 5 stars
Review of Chalet Il Capricorno Hotel

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Chalet Il Capricorno Hotel
Ranked #17 of 31 Hotels in Sauze d'Oulx
Level Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“Overpriced but tasty”
3 of 5 stars Reviewed February 16, 2014 via mobile

A heavy snow day forced us in and we entered here though the menu nearly put us off for starters at 18 euros!!
A very welcoming entrance with all staff taking our costs and ski wear things were looking good!!
My friends choose the seasoned which came in a burger format - well presented yes but serious lack of flavour left them leaving half each!! I had the shredded veal which was nice but severely over priced - the best stater was the soup of the day asparagus soup which was lovely thick and creamy and was also the cheapest starter at 13 euros!! Before the starters where eaten a bottle of red wine was ordered which didn't get poured until just before our mains around 30 minutes and from here the service went severely down hill!! Beers where ordered and not received for the entire meal despite asking numerous members of staff!! The main meals where tasty but lacked size and depth we all had fillet steak though the meal was very well cooked!!
We continued with coffee with no milk being out on the table this was also asked for 3-4 times before it was given to us!!
The bill was then given to us during coffee without us asking for it and numerous mistakes with extra waters being added to the bill!!
Wouldn't head back in a hurry for an overpriced poorly waitored establishment

Stayed February 2014
Helpful?
Thank Chrisc-1214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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65 reviews from our community

Traveler rating
    37
    17
    5
    6
    0
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12
27
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Russian first
  • Swedish first
  • Any
English first
Devon, uk
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2013

Amazing hotel, a real home from home with great ski in and out facility. Staff were all lovely and attentive. One if the best hotels we have stayed in. We stayed In the 'Virgin' room which we found noisy due to it housing the main hotel security server in a cupboard within the room. Apart from that the room was more than adequate, warm, clean and well stocked with water. This place was a fantastic find and would totally recommend it.

  • Stayed December 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anom35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, England
Level Contributor
116 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed August 20, 2013

Stayed inFeb 2013 with the wife. I wanted a hotel with a sauna, she wanted exclusivity. She won. Needless to say no relaxation facilities available. But food and service are outstanding. Chalet manager superb. Personally fou d it a little claustrophobic but wifey loved it. Probably wouldn't go again, but worth it as a one off. Guiseppe the manager made the stay supremely pleasant.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank RichHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 9, 2013

Had dinner twice in this wonderfully appointed restaurant on the slopes. In the summer try and get there early to enjoy drinks on the terrace with great mountain (and sunset) view. Staff is extremely friendly and makes sure all your needs are met. We went with 3 children and they were made feel at home from the start. Food is probably the best in the whole valley, service great and decor unique. Have booked a room for next winter as we can't wait to try breakfast and the ski in ski out facilities. Would definitely recommend this hotel/restaurant to anyone looking for a real treat!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mariaiolanda68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mellieha, Malta
1 review
5 of 5 stars Reviewed February 10, 2013

My husband and I have just returned from a weeks skiing, staying at the chalet Capricorno Hotel. Perfect location for ski in ski out facilities, with the chairlift being only about 50 metres ski away, with very little queuing..!! It is situated roughly two km up in the mountain away from the main resort area where majority of restaurants and nightlife are. A skidoo "taxi" was always available if you wanted to visit. Roberto was a superb driver....:))
Food and wine good, rooms clean, cosy and always very warm. Beds were turned down every night, which was welcoming for a good nights sleep after a hard days skiing.
We arrived as total strangers yet left feeling we had made friends as the staff were very friendly and attentive from the minute we arrived and for the whole of our stay!!
Would definitely stay again if visiting the resort....

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Julieandpaul221082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 6, 2012

Let's start off by saying that this hotel is literally ski-in, ski-out, unless you are getting to the hotel before 8am or after 5pm. At that time a snowmobile can pick you up. But, there is no driving, or parking. Once you understand this, the rest is a breeze!
My wife and I stayed at the Chalet for 4 nights, and each was wonderful. After being picked up in town by Mauricio (who is awesome), we put our bags on the snowmobile and skied up to the chalet. Upon arrival, we were greeted by a courteous staff, ready to take care of each and every detail. We were guided to our room, "El Toro" Room, where we found a nice, relaxing room, much like a relaxed lodge, with a cozy bedroom, easy-to-manuver bathroom, and a patio with a large deck (though, it was cold).
After washing up, we were treated to cocktails and snacks. After this was an amazing meal, which is made and prepared in the kitchen.
The breakfast each day was amazing. Good eggs, bacon, oj, coffee, you name it. It was wonderful. The staff brought us into town (5 minute ride from the Chalet), and we were able to rent cheap skis and buy reasonable ski-lift passes.
Fast-Forward
The meals were wonderful. We had breakfast and dinners at the Chalet. The staff is courteous. Each member has his/her place, and the routine is set. Two stick to serving, one sticks to ordering and directing, one sticks to the front desk, and so forth. It's like a little family. After a day-or-so, it really makes you feel at home.
At the end of the day, you can ski in and have some drinks and snacks while watching the lifts close, and the people ski away. The staff takes your equipment, and stores it for the night. The mountain view is beautiful. The Chalet is so cozy.
If you want to go into town, the staff will snowmobile you down. My wife and I loved it because of how awesome Mauricio was. "you good?!" But, the town offers some wonderful restaurants, with A+ service. Plus, the staff/owners of the restaurants/bars love English speaking people, especially Americans (which sounds a little funny). Many of the owners of the restaurants are English, and cater to English and Irish visitors.
If you are patient with the experience at the Chalet, it completely pays back ten-fold. The staff really takes care of you. As long as you enjoy the experience, they are happy.
I'm telling you, my wife and I would do this trip 50x, if we could. We loved it.
When we left on the final day, we got a little irritated because our plans weren't going exactly the way that we planned. But, all the while, the Chalet tried its hardest to make sure we were comfortable. They made us breakfast an hour early, called for a taxi to meet us at the bottom of the hill, and had certain members of the staff wake-up to help us out.
My advice with leaving, make sure you have a later am train ride, not first thing in the morning. The Chalet moves slow in the morning, which is nice when you don't have anywhere to be.
Take our advice, stay here! Stay here, often! It's so worth it!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Service
Helpful?
Thank CalvinandBeatrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 27, 2012

Loved this place, a little gem full of the authentic character that most hotels lack!
Located right on the slopes, this is a very charming old chalet, very well appointed with great rustic woodden furniture, old beams and a magnificent old woodden staircase.
Staff is great, food is excellent. A lot of details well looked after, welcome amenities, complimentary water, etc... very appreciated.

The only disappointment is the uneccessary excess of little ceramic dolls that decorate the restaurant and some cheap stuff on the walls.
The chalet is so authentic that these are out of place.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Qoehncas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chalet Il Capricorno Hotel

Property: Chalet Il Capricorno Hotel
Address: Via Case Sparse 21 | Loc. Les Clotes, 10050 Sauze d'Oulx, Italy
Location: Italy > Piedmont > Province of Turin > Sauze d'Oulx
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Airport Transportation
Hotel Style:
#4 Luxury Hotel in Sauze d'Oulx
#8 Romantic Hotel in Sauze d'Oulx
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Chalet Il Capricorno Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
A portrait of a bygone age framed by mountains, woods, fields and ponds, nestled between the ski slopes of the Cottian Alps, in the upper Val di Susa. In the midst of this, you'll find IL CAPRICORNO, a charming mountain hotel which was opened in 1966 by the Sacchi family. Since then it has been the jewel in the crown of Piedmontese hospitality, whose longstanding reputation is now in the hands of the Carezzana family of Turin, longterm devotees of the area. It's the perfect place for those who love old-style hospitality, where every detail and aspect has been carefully planned without ostentation. Here you'll experience that special Alpine ambiance, so unique and so inimitable, and a tangible sense of calm and tranquillity. Located 1,800 metres above sea level, it is the perfect destination for lovers of sport and winter activities, as well as those who love walking in the fragrant silence of forests in summer and enjoying the seasons as they come and go, transforming the colours of nature, nature that seems to reveal new secrets with every step. ... more   less 
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Also Known As:
Chalet Il Capricorno Hotel Italy/Province Of Turin

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