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“NEWMARKET HOLIDAYS 7 CITIES OF ITALY TOUR” 4 of 5 bubbles
Review of Hotel Royal

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Hotel Royal
Ranked #54 of 62 Hotels in Riva Del Garda
Aberdeenshire
Level Contributor
366 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
“NEWMARKET HOLIDAYS 7 CITIES OF ITALY TOUR”
4 of 5 bubbles Reviewed October 7, 2013

We have just returned from 'doing' a Seven Cities of Italy tour in 7 days with Newmarket Holidays and stayed at the Hotel Royal for 3 nights. The tour is promoted as an 8 day holiday, but if like us you leave Aberdeen late afternoon on a Sunday, and spend the Sunday at the end of the trip waiting in a hotel near the airport for your return flight home at 18.30, I’d prefer to describe it as a 7 day holiday. It’s a bit swings and roundabouts though as some people from other UK airports arrived much earlier at the start, courtesy of having to get up about 3.30am, and had another ‘early hours of the morning’ rise for their return journey.

Having said that, this was a really wonderful trip! It is extremely hectic and exhausting, so certainly might not be for everyone, but what I’d say is that it shouldn’t take a lot of working out to know that if you book to see 7 cities - Verona, Venice, Florence, Rome, San Gimignano, Siena & Assisi - staying in 3 different hotels – in Riva del Garda, Chianciano Terme and Lugagnano – in a week, and know you’ll be covering 1,700 miles by coach, you must appreciate this will be a very full-on holiday before you set off!

It was a terrific way to see so many places in such a short space of time though, but you are rarely off the go, and you should also be aware the nature of what you’re trying to pack in does mean you may not have as long at a destination as you’d like. There are very early starts on 3 of the mornings, especially as the excellent value price of the holiday does obviously mean you’re accommodated further away from the large cities, and journey in and out and around a great deal. On the two days you transfer hotels, cases travel with you from the crack of dawn, so being very organised the night before is also essential. You will be away a full 12 hours on some of the excursions.

With the trip costing a bargain £799 per head, which included hotel transfers, 7 nights dinner, bed and breakfast and fully escorted visits to all the cities, the hotels were all perfectly acceptable in our eyes for the money, but most of the 52 of us in the group expected a higher standard of evening meal. However, given that these hotels were often catering for a few coach loads of tourists at a time, we made allowances for the slightly canteen-style service. There were a lot of true Italian dishes we didn’t experience though, and that was disappointing. Of course there are always breaks in the daytime activities to have lunch, or a snack, but nobody really wants to eat a full lunch, knowing they are returning to the hotel for a full dinner later. We did have a lunch out one day as we really wanted Cannelloni and Tortellini. At another lunchtime we had pizza and Tiramisu, not confident we’d be offered my favourite dessert at the hotel.

You have the option of doing your own thing or at some destination such as Venice and Rome adding on additional supplementary tours you pay for and both are well worth it, especially in Venice, where the Gondola ride is included in the additional charge, and to take a Gondola ride of your own accord would cost far more.

As if the holiday isn’t hectic enough in itself with long days and non-stop activity, some of the destinations are less easy than others for anyone disabled or who has mobility issues to negotiate – as other reviewers have said, you do have to be able to walk at a reasonable pace, and there are plenty hills and slopes to navigate. Quite a few people, including myself, struggled with the pace at times.

We were rather lucky with almost perfect weather - rain on our first day on the coach to Verona but it very kindly stopped when we got there. Our last day trip to Assisi was also rainy following a massive thunder storm during the night, (we were there the day after the Pope's visit and it had been dry for the pontiff and the 150,000 people there to see him), The five days in between were perfect ‘sight-seeing’ weather with temperatures around a very pleasant 72/74 degrees, and no rain. October temperatures suited us all very well, whereas May-September could well be a tad hot for accomplishing what we were doing without suffering from the sweltering heat, I think.

What can I say about the destinations? All the places were amazing, and so it is impossible to choose a favourite. Time is limited when you visit, but this is certainly a great way to get a taster for each city, and then decide you’ll return for 3 or 4 days at a later date. We’ve already agreed we’ll re-visit Rome. Don’t forget too that you’re seeing vast areas of Italy on the coach journeys, so it is just incredible that you see and do so much in just 7/8 days.

Our travelling companions were a friendly bunch – I don’t think it would work on such a tour to try keeping yourself to yourself. We’d very sensibly change coach seats daily, so you’d have different people to chat with everyday, as well at at the hotels in the lounge bar and at dinner, and there was an amazing amount of ‘looking out for each other’s wellbeing,’ almost from Day 1.

For us there is no doubt that our amazing Newmarket Tours Rep Diane and our terrific coach driver Simone really made the holiday as special as it was for us all. The amount of fascinating information
and willing help we all received from Diane was incredible, almost way above and beyond the call of duty at times, especially as there was a wheelchair used traveling with our party of 52, and this gave her additional logistical issues to sort out. Simone covered the 1,700 miles in a totally cool, calm and collected fashion and was always there to pick us up, load cases etc, etc, in a truly professional manner.

This is the trip for you if you can stand the pace of packing in the thrills of seeing 7 amazing Italian cities and a huge amount more - all in under 200 hours!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
24 Thank Larsonsmummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    18
    33
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    7
    11
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Belvedere, null, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed September 23, 2013

This was such a wonderful little hotel. A truly hidden gem. From the minute we arrived we were made to feel welcome. It may look a little tired in places but the staff, cleanliness, food, surrounding area and the helpfullness that you receive more than made up this. Would defiantly go back.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 21, 2013 via mobile

Crumby 60's building quite a long walk from Riva. Windows do not close completely so you end up joining in on the fun sing-a-long party from the hotel next door (which btw looks much nicer than this one). There are many nicer, cheaper and more up dated hotels nearby. Don't waste your money on this one.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Stoneoyster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Riva Del Garda hotels

Wokingham, England, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed September 17, 2013

I was on a trip organised by Newmarket Travel. This was the best of the 3 hotels I stayed in. I had paid a relatively small single supplement, so my expectations were low - I have had small single rooms in the past. What a surprise, a double room with a balcony overlooking the pool. The room was clean and big enough, the bed was low but comfortable and the shower room (no bath) was clean. Two English channels (BBC and CNN) on the TV
The food was good - buffet breakfast and "choose your main course the day before" for the evening meal.
The service from the reception staff was exceptional. Even though our party was only there for 3 nights, the reception staff recognised us by face and handed us our room keys without us asking.
WiFi was available in the public rooms at EUR3 per hour, but the hour could be rolled over to subsequent days.
I can't really comment on the hotel's value as it was a package.

  • Stayed September 2013, traveled solo
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed August 11, 2013

I had the pleasure od staying at this hotel last week must admit I was a trifle concerned after reading some of the older posts. The hotel is warm and friendly the rooms are clean and tidy. the food is delicious with a good selection for breakfast and evening meal. Spectacular views from all angles of the hotel and is close to all amenities Would definitely stay here again if visiting this area

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank AllyScarandJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 4, 2013

I have stayed at this hotel as several times as part of a coach tour and cannot fault it, the staff are ultra friendly, the rooms are clean and spacious, the buffet breakfast is fab with eggs, meats, cheeses, croissants, cereals etc and the dinners are mainly buffet style with choice of 1st and second course which are served to you waiter style. The bar is cheap and the staff are very helpful. There is a great pool area at the back of the hotel nice and quiet and in a great location, The lake is literally mins away and is near lots of bars and restaurants and ice cream parlours, so if you want a late night drink or snack, you wont be disappointed. I cannot fault this family run hotel and will be happy to go back again. Made me feel very welcome and at home. Love to all the staff especially Valentina and Chiara in the reception and Gaby in the restaurant and bar, And most of all Amelia the owner who made us feel very welcome.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank DancingQueen855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stourbridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 21, 2013

We were on a very ambitious and short Grand Tour of Italy with a UK coach holiday company. The hotel was on the small side,but adequate. The food was good and plentiful. It's a shame that the tap water made fizzy on site was expensive. They must bring themselves into the 21st century by offering free Wifi connection.

My wife wanted the cleaning staff not to come into the room as, in line with the hotel's environmental policy, as we did not require the towels to be changed and the bed was easy to make. An hour before the shops closed, we discovered that the compression tights which we had washed on put next to the towels to dry, had been removed together with the towels which we were intending to use again. We were setting off home early the next morning and needed the tights. The reception staff would not let me look for the tights in the towel washing basket. In view of the late hour and the distance to the shops, the staff suggested that I take a taxi to buy a new pair. No apology was offered, nor any contribution to a taxi fare or the cost of replacing the tights. I had to queue in two pharmacies and go to a third shop to find what we urgently needed. I returned five minutes before dinner and decided to register a complaint with the hotel staff, but they refused to give me the manger's name.

I would strongly advise any hotel customer to lock away their possessions. If there had been a "Do not disturb" sign, this would have been useful. The environmental statement about washing towels should be removed from the bathrooms.

On the positive side, the restaurant staff were polite and served the food well. The swimming pool was well maintained, though not supervised. There was also a functioning jacuzzi and of course, the hotel has some great views of the mountains. I don't think that the hotel itself deserves a four-star rating.

Room Tip: Ask for a pool view.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Philip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Royal

Property: Hotel Royal
Address: Via Longa, 8, 38066, Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Riva Del Garda
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Royal 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Royal Hotel Riva Del Garda
Hotel Royal Riva Del Garda/Nago, Italy

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