I agree totally with the last reviewer, however I have a few things to add. The waiting on staff and the housekeeping ladies work very hard and one of the people on Reception (Armish I think his name was) was very helpful, however not all of the staff are pleasant or helpful and the owners I'm afraid, need to go back to hospitality school. It does not cost anything to greet your customers with a smile and a good morning (in italian of course - heaven forbid they should try out any english OR german, but that's OK) I found the food acceptable - I know some people were complaining whilst we were there, although the difference between b&b and HB was only 10 euros and within that they provided four courses - what more can you say. I was disappointed that we were unable to borrow an iron (we were there for two weeks) and the staff seemed surprised we had asked to borrow one. We were told there was an ironing service in Riva (20 mins away) but they could not tell us where.
The rooms were basic and the first room that we were given (room 101 would you believe) was very small and had a balcony that looked onto another brick wall within the hotel, however after having put up with it for two days we asked to be moved as I suffer a little with claustrophobia and the second room was a vast improvement (403 if interested).
All in all I think we have to remember that this is a three star hotel and fairly inexpensive. However, I think without the swimming pool, it really does not deserve more than two stars.
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- Also Known As:
- La Perla Hotel
- Hotel La Perla Riva Del Garda/Nago, Italy