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“Poor conditions - reconsider another hotel!”
Review of Hotel Primo

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Hotel Primo
Ranked #55 of 62 Hotels in Riva Del Garda
Arnhem, The Netherlands
Level 4 Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Poor conditions - reconsider another hotel!”
Reviewed September 25, 2012 via mobile

We arrived at hotel Primo on recommendation of the service garage where our car was getting fixed. The entrance and outside of the hotel looks just fine, but our room was just horrible! We found some litter from previous guests, the toilet was NOT clean and many things where broken. The shower head was even 'fixed' with ducktape. Trust me, we are not demanding guests, but this was one of my worst nightmares.

Our room was number 105.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MaartjeRoelofs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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98 reviews from our community

Traveler rating
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    34
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 26, 2012

Just returned from our first holiday to Italy. We stayed at the Hotel Primo for a week. We had two rooms which were both very clean. Bathroom is a little small but adequate. Both rooms had a balcony, air conditioning, fridge and TV. The staff were all very friendly and helped make our stay a very pleasant experience. The food was basic but typically Italian with pastas and meats. Location is fantastic, just one road back from the lake. It is a pleasant 15 minute walk to the town centre with plenty of shops, restaurants and ice cream bars on the way. Hotel Primo is a couple of hundred yards from a supermarket and bank where you can change money. Our first experience of Italy was made even more enjoyable by our stay at the Hotel Primo. We would definitely recommend it to friends.

Room Tip: Rooms on the left side of the Hotel have a view of the Dolomite mountains. The air conditioning is r...
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Christine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent uk
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 26, 2010

We didn't pay a lot for this holiday for half board so don't feel we can grumble, room was basic but very clean, staff were helpful and nice, breakfast and dinner was basic but edible, there were 4 courses, pasta in tomato sauce, then salad, then main meal of risoto, veal, chicken etc, lastly ice cream or fruit, if your looking for a standard hotel at a good price then I would recommend this hotel

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank firsties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 28, 2009

If you get a good deal on this hotel as we did then it's not too disappointing as the rooms are clean and the staff kind and hard working. The location is good for the lake front but 20mins into the town (we didn't mind this as the walk along the lake front into town is nice).

Our only disappointment was with the mealtimes. We were halfboard and breakfast was fine. The evening meals have limited choice and were of poor quality (althought there was plenty of food!)We felt like we were rushed through each course and it definitely didn't feel relaxing!! The dining room was stuffy and lacking in any kind of atmosphere. We were jealous to see the other customers (who weren't staying at primo) sat in the nice outside section with a huge menu to choose from!

We have been to italy several times and the food has always been amazing and a real focus of the holidays so to us, the poor quality and poor atmosphere were a real low point and affected what was otherwise a lovely holiday.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CA31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed September 26, 2009

This hotel is officially 3 stars but is only worth 2 at best. The food is edible but poor quality, and the rooms are clean but very dated with paper thin walls and 70's decor. It is a 20 min walk to the square, so if you dont like walking, this is not the hotel for you. In fact the only people this hotel is for, is people doing Garda on a budget and dont mind roughing it a bit.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megaweb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Riva Del Garda hotels

Devon
1 review
Reviewed August 2, 2009

Stayed for 1 week, half board. Rooms clean and comfortable. Try to get a room at the front if you want a balcony with some sort of view. side rooms look on to next building.

Road at the front can be busy at certain times of the day.

Food was plentiful and included options every evening.

Breakfast selection limited (as expected).

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Soulskimp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 27, 2006

We stayed at Hotel Primo for a week on HB basis - booked through [---------------]. Although the room size was average, it's clean and got all the basics we needed. The bathroom also clean and maintained well. The bathroom and the room were cleaned everyday we stayed there. The hotel is at the centre of the Riva Del Garda - all shops bars etc. only a couple of steps away. More importantly, the Lake Garda is only 200m away from the hotel - very nice. The ice cream bar, Flora, just opposite Hotel Primo, serves variety of lovely ice creams. They played loud music until 1am so sometimes it’s quiet difficult to get some sleep early even though the hotel room was double-glazed. The hotel staff were very friendly, polite and helpful. Although the food was good and served well, disappointed with lack of choices - same dish was served 3 consecutive days. And similar issue with breakfast – very limited choices. But we had a good time during the stay at Primo and I would stay in the hotel again.

Stayed May 2006
Helpful?
4 Thank Martin_Dev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Primo

Property: Hotel Primo
Address: Viale Rovereto 57, 38066, Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#2 On the Beach Hotel in Riva Del Garda
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Primo 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Primo Hotel Riva Del Garda
Hotel Primo Riva Del Garda/Nago, Italy

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