When we first booked this hotel, we were concerned about the hotel decor, but realising these reviews were posted before the hotel had been refurbished, we put these concerns to the back of our mind. The hotel is nice and clean, in a perfect location, in the centre of Riva, 5 mins walk from the Ferry terminal. Prior to arriving at the hotel, I made contact to organise flowers in the room for my wife's birthday. They kindly did this for me and the flowers were excellent, my wife was delighted with them. With regards to previous reviews, a common feature seems to be with the attitude of the staff. Although the refurb may have sorted out the hotel decor, unfortunately I don't think the same can be said for the staff issues. We often found reception unmanned and had to wait several minutes for someone to turn up. The staff manning the bar looked as though they were being forced to work there against there will, a smile would be nice. Breakfast is your typical continental breakfast, cereals, cheese, meat, fruit, bread etc, no problem with that but a toaster would have been a nice touch. Having to wait in a queue to get coffee from a machine is not what you expect from a 4 star hotel. Not sure if it is the hotel or holiday company (Newmarket) at fault, but being dropped off about 300 metres from the hotel in the dead of night and having to drag your cases through the street was not a great start to our holiday. We were only bed and breakfast so unable to comment on evening meals.
- Official Description (provided by the hotel):
- The Grand Hotel Riva is an elegant hotel in Liberty style in the historic centre of Riva del Garda, offering a breathtaking view of Lake Garda and the lush green area surrounding its banks. The interiors are completely renovated in a contemporary style with a touch of flair to allow you to experience modern style combined with maximum comfort and a price that is accessible to all. The Grand Hotel Riva is the ideal destination for those interested in taking a vacation with their family as well as for sports lovers or people coming to Lake Garda for business. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, Hotwire and TripOnline SA so you can book your Grand Hotel Riva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Hotel Riva Del Garda