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“Just Go Bad experience”
Review of Hotel Al Maso

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Hotel Al Maso
Ranked #34 of 62 Hotels in Riva Del Garda
Reviewed October 7, 2012

Following a grueling coach journey to get there we were met by rude staff after a mix up with booking in arrangements. Food was worse than school dinners. the small portions were meted out by the owner ( so as to ensure that she maximized profit we assumed) Rooms were basic but fairly clean. Soiled and wet towels we had left in the shower tray for renewal were refold and placed back on the trowel rails wet for further use. Certainly would not go there again

  • Stayed: September 2012, traveled with friends
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3  Thank Dennis190729
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 - 36 of 263 reviews

Reviewed August 15, 2012

nice quiet hotel surrounded by wine yards and mountains. Pool is clean and big enough for swimming. Not crowded at all. You will always find the free sunbeds either under sun or in the shade. So pool is big plus for this hotel. You will enjoy it especially after return from your trip.
From hotel, you really walk no more than 20 minutes to the lake. Nice walk after dinner. If you prefer a walk by car :), you can park in the evening free in big gravel pakplace in Riva del Grade. They say it is paid 8:00-22:00 but we arrived usually at 20:30 after dinner and never paid anything in second week of August.
Rooms are cleaned daily, well isolated from next rooms sounds so you can sleep well. Bathroom was spacy as well as the room. Balcony was good size too. Air conditioner seemed to me a bit noisy. Mostly not a problem with parking next to hotel. You can explore Lago di Garda or go north to Dolomites. Madonna di Campiglio is only 60 km away and on the way you will pass beautifully green Lago di Tenno, where you can also swim. Just 10 km away.
We have ordered half board. Even if it is nothing you would do wow about, I think the dińner is worth of those 11 euros extra if you consider other options you get in Riva del Garda.
Breakfast - we were said the rich buffet is there but do not expect more than cheapest cheese, cheapest salami and ham. They do not spend also too much in bakery - you will recognize it also during breakfast. But you can have also various jams, nutella like cream, honey and cut fresh fruits. Also some mussli and white yogurt . So basicaly good standard for Italy.
Dinner - you have vegetable buffet to make your own salad. Usually salad leaves, tomatoes and carrot, plus some sour mixed vegetable salad. Then you choose from pasta or soup as primo
and usually veal or chicken or fish or prosciutto with mellons for secondo. always joined with potatoes and some green vegetables and desert - usually some small cheap stuff, which pretends to be sacher torta or tiramisu, but it is usualy cheaper version of originals made of less expensive ingredients. And it is still a desert and who does complain about some sweet ending... :)
Water and wine you are charged additionaly.
So food was quite repetitive without any positive surprise but always well prepared and taste was always acceptable. We never complained.
Wine is cheap and we had already been served better wines as table wine in Italy. So the restaurant is not a place you would like to stay in for rest of the night.
Staff is very nice and helpfull. You feel you are in family hotel and they treat you like you are the part of the family.

  • Stayed: August 2012, traveled as a couple
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2  Thank DriverT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

simple, relatively small hotel located on a quite location, not too far from city center ( about 15 min walk, or 3 min by car with enough parking in center)
swimmingpool and sun!
possible to have 2 kids with in same room
very friendly and service oriented staff!!
unfortunately no wifi in rooms
breakfast simple

  • Stayed: July 2012, traveled with family
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1  Thank karin a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

I booked this hotel at the last minute and was expecting the worst as everywhere else in Riva was booked out. I was pleasantly surprised when I arrived, there were grapes growing all around the grounds. I had a lovely room, solid pine furniture, white linen, well stocked bathroom, spotlessly clean and really quiet! Went to Riva most days but was always glad to leave the tourist madness behind and walk or get a taxi the 1km back to the hotel. The staff were the best, from the two cleaning ladies to the young Italian barman, the two really friendly waitresses and the two receptionists, all ably overseen by Bianca, a real Italian Mama who doesn't miss a beat, amazing lady for her years, she was there day and night! It was clear they all have a great pride in their hotel and have worked there for years. I met lots of German tourists there, some Italians and some Scandinavian tourists - anyone I spoke to said they would be coming back. I enjoyed the food too, typical Italian menus! The hotel was booked out most nights I was there. This little hotel has a lot going for it in a quiet way - perhaps its charm lies in that it has stayed true to its roots, attracts families and older visitors, a great place for a single person to stay.

  • Stayed: August 2011, traveled solo
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2  Thank brighteyedlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 10, 2010

~The hotel was lovely and clean set in a vinyard in quiet surroundings, 20 mins walk to lake. The scenery from our veranda was breathtaking. Meals were OK, continental breakfast and basic dinners. Our room was lovely, well equipped and quiet. The Spa facilities were not available when we were there, however, both swimming pools were there.

  • Stayed: September 2010, traveled as a couple
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Thank alieentay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2010

Do not consider this hotel, staff very ignorant, food disgusting, this hotel made us feel like 2nd class citzens, and meal times were like being back at school. Wouldn't give this food to our dog. (processed & reheated food was inedible)

  • Stayed: September 2010
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2  Thank orlando004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2010

don't stop at this hotel if you want good food & service 7 euros for a taxi to resort centre if you have walking problems it turns into an expensive holiday.

D.W 15 september

  • Stayed: September 2010, traveled as a couple
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3  Thank wel2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Al Maso

Address: Via Edoardo Modl 7, 38066, Riva Del Garda, Italy
Location: Italy > Trentino-Alto Adige > Province of Trento > Riva Del Garda
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 62 Hotels in Riva Del Garda
Price Range: $65 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Al Maso 3*
Number of rooms: 52
Official Description (provided by the hotel):
Tucked away in the vineyards, in a quiet area, the Hotel is a 1,5 km from downtown of Riva del Garda and from the fairground - Convention Center and it offers the chance to choose the holiday you wish. Choose between the several sports that the Lake and the territory offer to grownups and children, or just the sweet nothing in our wellness area. Our standard rooms are cozy and comfortable with all modern facility and particular attention to cleanliness. Ideal for anyone traveling for business or simply for those who want to relax with your family. The Hotel, environmentally sustainable, take advantage of renewable energy to reduce the environmental impact of tourism and makes ecology a value on which to realize the holidays of the present and the future. ... more   less 
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