The hotel is very nice. The personal is very friendly and effort, the hotel is very clean. The beach is generous. At the breakfast there is enough choice. There is plenty of parking. There is nothing negative to say!More
- Free Wifi
- Breakfast included
The hotel is very nice. The personal is very friendly and effort, the hotel is very clean. The beach is generous. At the breakfast there is enough choice. There is plenty of parking. There is nothing negative to say!MoreShow less
Dear guests, thank you so much for taking the time to write this wonderful review! I am particularly pleased that you found our staff friendly and always happy to help (I will certainly share your kind comments with the whole of the team). I hope to welcome you back at Liberty Beach in the future. Best wishes, Roberta.
We stayed there for a week with friends, the staff was friendly. I would like to have bigger rooms, but quite OK. Food was good. Beach is very-very nice. Many different activities nearby (beach volley, pool, possibility to rent a bike).
we are happy to have had you as our guest.
thanks for the review,
see you soon!
It has been suggested by a friend as a great place for a holiday with the family. We enjoyed the excellent food, various and served with excellent timings. The rooms are fresh, the bathroom is adequate. The overall atmosphere is friendly and familiar, the animation is discrete and perfect for those that need a friendly pastime and not a circus of drag queen cabaret. Complimentary bikes to reach the town center- yeah that's a bit far away but in the night you can really sleep here. We come back in August ;)
thanks you very much for your review.
See you soon!
Very friendly staff (they're like family), situated on the beach. I've visited this hotel more then 5 times and recommended it at my family and friends. Perfect for families. There are a lot of nice places to visit in the neighborhood (San Marino, SPA, Fabialanda (for kids),….).
Good Morning Mr. Rizzuto,
Thank you so much for the wonderful review !! Please come to the hotel.
We wait for you at the hotel!
I booked my room in early January, but now I decided not to visit the hotel anymore. Two weeks before my visit I called to check if everything is ok...and surprise : I was told I have to pay extra for using the beach. Initially 18 euro/day, then after I asked why..the price decreased to 7 euro/day. Although in the offer I received in January it was stated there were no extra beds available in the room, they offered to charge me extra 32Euro/day for my child.
Funny thing was that when I notified them that I found a better offer and I will cancel the reservation they seemed relieved and happy of my decision - I would say Customer Service is not their best asset :).
Dear Mr Stoicescu,
We are sorry that the arrangement you made through Booking has not been successful. We are sure that misunderstandings occurred between our structure and Booking as the reservation hadn't been made to us directly. We received a booking request for two adults and there was no reference to beach facilities and a child as you can see in your confirmation copy. We went to know about a third guest just few days ago and he would have obviously had to pay too. In addition we are really disappointed about the bad review you made without using our facilities and verifying our professionalism. We would welcome the chance to have you and your family as our guests in the future.
The hotel management
Gent.mo sig. Stoicescu,
siamo spiacenti che il nostro contatto per la il suo soggiorno presso di noi non sia andato a buon fine.
Pensiamo ci siano state delle incomprensioni in quanto la sua prenotazione non è stata diretta, ma tramite il portale di booking.
Noi abbiamo ricevuto una prenotazione per un soggiorno per due persone, in cui non vi era nessun riferimento alla spiaggia compresa ed alla presenza di un bambino, come potrà vedere dalla copia della sua conferma.
Solo pochi giorni fa lei ci ha comunicato che ci sarebbe stato un bambino, pertanto per noi è normale aggiungere la quota del terzo ospite.
La disponibilità di inserire in stanza un terzo letto non significa che sia gratuito.
Ci dispiace che abbia penalizzato con punteggi pessimi i nostri servizi senza neanche averne usufruito e pertanto averne potuto dare un giudizio obiettivo.
Speriamo ci sia un’altra occasione per poterla avere nostro ospite in cui potremo dimostrarle la nostra professionalità.