This is family run hotel with the family hovering every where, very discomforting especially if you end up in room 554 which is the top floor but in the family wing of accommodation. There are 5 rooms in this wing and 4 of them have family members with their doors open. Great location with brilliant views but terribly run down. This hotel needs a serious facelift. The staff or family were not that helpful with questions that's needed to be addressed. "Do you have any bus time tables or local area maps" the response was " go the tourist information they can help you" . The bloke on breakfast - the son or grandson just grunted when you arrived and was half shaven like he is doing you a favour. The room was pleasant, the breakfast was fine, the views to die for, the pool brilliant. The wifi non existent in the rooms. This should be rerated to a 3 star not 4.
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- Also Known As:
- Ravello Graal Hotel
- Hotel Graal